Director, Denver Programs

Why work at Rocky Mountain Human Services?

You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future.

RMHS provides great benefits such as:

Employer paid medical, dental, and vision benefits

Generous paid time off such as vacation, sick, personal, and holidays

Life and disability insurance

Tuition reimbursement (full-time employees only)
Mileage reimbursement
403(B) with company match

Employee assistance program

Position Purpose The Director, Denver Programs provides strategic, operational, financial, and people leadership across a diverse portfolio that includes the Denver Mill Levy Program, Denver START, Mission Supports, INCLUDE, Denver Early Steps, and future initiatives supported through Denver's mill levy-funded IDDEAS (Intellectual and Developmental Disabilities Equitable Access to Services) Program.

This Director is accountable for aligning program performance, service quality, compliance, financial stewardship, and community impact with organizational strategy and funder expectations through appropriate executive approval processes. This Director leads through Associate Directors and Senior Program Managers, serves as RMHS's primary senior liaison to Denver Human Services (DHS) for the portfolio, and ensures effective coordination across programs, internal departments, funders, and community partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Portfolio Strategy and Operational Leadership Establish portfolio priorities, performance expectations, and operating standards across IDDEAS Programs, and ensure consistent execution through Associate Directors and Program Managers.

Monitor portfolio performance, resolve cross-program barriers, align resources, and direct corrective action and improvement efforts while ensuring programs remain person-centered, equitable, and responsive.

Service Quality and Program Performance Establish expectations for service quality, access, utilization, outcomes, documentation, billing, model fidelity, professional standards, and required response capacity across the portfolio.

Hold program leaders accountable for timely, responsive, high-quality service delivery and use performance data, stakeholder feedback, and outcomes to strengthen programs and improve the experience of people supported.

Program Development and Portfolio Integration Provide strategic guidance for the development, implementation, stabilization, evaluation, and sustainability of new and existing IDDEAS programs and significant operational changes.

Ensure proposals and program changes align with community needs, funding and contractual requirements, organizational capacity, and RMHS priorities, and advance significant recommendations through appropriate approval processes.

Leadership and Staff Development Provide direct supervision, coaching, performance management, and leadership development to Associate Directors and assigned Senior Program Managers.

Clarify decision rights, strengthen leadership capacity, resolve escalated issues, and lead hiring, succession, workforce-planning, and performance-management processes in partnership with Human Resources.

Funder, Government, and External Relations Serve as RMHS's primary relationship owner and senior liaison to DHS for IDDEAS-funded programs, leading strategic, contractual, audit, financial, politically sensitive, and high-risk communications.

Represent RMHS and maintain effective relationships with government agencies, funders, community partners, providers, advocates, advisory bodies, individuals, families, and regional or national program networks.

Community Advisory Council Lead RMHS's relationship with and…