Manager, Shift

Inter Park Holdings Inc. is North America's premier owner, operator and developer of parking facilities. Our ownership perspective and operating expertise result in a superior parking experience for our customers at both our Inter Park and Pre Flight brands. The utilization of garage access, payment and security technology, coupled with leading edge point-of-sale support systems, put Inter Park and Pre Flight at the forefront in operating complex, high volume parking properties.

We are always on the lookout for enthusiastic and qualified candidates to join our team!! Our goal is to offer competitive pay and benefits along with a great working environment to people who can grow with us Check out current employment opportunities below.

This Shift Manager position is at a US Based off-airport parking location and is responsible for supervising daily parking operations for an assigned location. Develops and supports an experienced and trained operations team. Ensures customers are provided with the highest level of service and maintains onsite revenue controls and accountability systems. May supervise location shift supervisors as scope, size, and complexity of the facility dictate.

Depending on shift, may be managing location independently. The Shift Manager reports to the General Manager.

• Operate the property(ies) with excellence and attention to detail.
• Promote positive customer relations by being responsive and attentive to customer needs.
• Initiate and oversee property maintenance, including but not limited to environmental, safety, security, equipment, electronic and mechanical issues, keeping properties in excellent condition and ensuring company appearance/maintenance standards are met.
• Monitor monthly financial performance of properties versus budget; control expenses as necessary to achieve goals.
• Reconcile accounts receivable and respond appropriately to delinquent accounts.
• Provide training and support to location employees and supervisors; may participate in hiring process.
• Supervise and evaluate employee performance and lead or participate in coaching and discipline.
• Coordinate and schedule employees to ensure appropriate staffing levels per shift to meet service requirements and budget. Check time and attendance system records, compile and submit payroll for General Manager approval.
• Act as a point person during shift for customer service inquiries, complaints, incident reports and claims for the location.
• Ensure integrity of financial reporting and cash controls; audit cashiers and related reports, as needed.
• Maintain proficiency in meeting compliance responsibility in terms of company/corporate, state and federal requirements.
• Ensures all employees have been adequately trained on safety and security processes and procedures.
• Remain vigilant for anything unusual or potentially threatening.
• Monitor properties for safety and security
• Recognize potentially dangerous situations and respond in the safest and most effective manner.
• Remain available to staff during shift for reports of suspicious activity, security threats and safety concerns and provide assistance and instruction. Report all incidents to General Manager and Employee Health and Safety/RISK Manager.
• Participate in all Security and Safety trainings within the market.

• Must have unrestricted authorization to work in US.
• Must have a valid driver's license in order to operate company or customer vehicles.
• Must be willing to comply with pre-employment screening, including but not limited to drug testing, reference verification, and background check.
• Must be willing to submit to a background investigation as part of the selection process.
• Must be willing to work out of and travel…