General Manager - Airline Catering​/Food Production

General Manager
- Airline Catering/Food Production

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Job Description Posting

Start Date:

8/31/26

Job Title: General Manager
- Airline Catering/Food Production

Job Location: Denver-USA-80249

Work Location Type: On-Site

Since 1942, Sky Chefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce.

From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At Sky Chefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast‑paced, team‑driven environment. Join America’s first, foremost, and finest and take your career to new heights.

The General Manager – Airline Catering Operations is responsible for leading the day‑to‑day operations of a medium‑to‑large‑sized, dynamic

Customer Service Center (CSC)/kitchen facility, overseeing approximately 300 employees and managing a $50M P&L at our growing Denver facility. This role ensures strong operational execution across all core functions, including Procurement, Production, Logistics, Human Resources, Finance, Quality, and Customer Service.

This leader drives operational performance, supports financial objectives, builds and maintains key airline relationships, and ensures alignment with regional strategies, safety requirements, and compliance standards.

Success in this role requires a leader who is both strategic and deeply hands‑on. Someone who is present on the floor, engaged with teams, and consistently involved in day‑to‑day operations to ensure excellence at every level. You will inspire through visibility, lead through action, and partner closely with employees to deliver exceptional results.

The General Manager will continue strengthening our performance‑driven culture, enhancing our airline partnerships, and setting a benchmark for service, quality, and innovation within the airline catering industry

• Location: This is an onsite position located close to Denver International Airport
• We are a 24/7, 365 operations driven environment

• Define and lead the CSC’s strategic direction through regular business reviews, alignment with corporate priorities, and competitive benchmarking to strengthen local market position.
• Foster strong customer relationships through ongoing engagement, service alignment, and proactive resolution of issues to ensure long‑term partnership and satisfaction.
• Manage retail operations by executing commercial targets, monitoring performance metrics, and adjusting product assortment and pricing strategies, to ensure site‑level profitability and alignment with brand and customer expectations.
• Co‑lead facility management, investments, expansion, and operational allocation by overseeing infrastructure assessments, evaluating ROI for capital projects, and coordinating with engineering and logistics teams, to ensure capacity readiness and operational efficiency.
• Identify opportunities for innovation and efficiency through site‑level process improvement initiatives, deployment of lean tools, and adoption of new technologies.

• Oversee site‑level financial and operational performance through KPI monitoring, root‑cause analyses, and implementation of corrective…