Venue Director

The Loretto Heights Venue Director provides executive leadership for all venue operations and serves as the primary liaison between the venue operator (Community College of Denver (CCD)) and venue owner (Denver Arts & Venues (DAV)). This position oversees budget management, community engagement, success metric tracking, and directs high-level staff and venue operations. The Venue Director represents the venue externally by building relationships with partners, users, and audiences.

They are responsible for overall staff performance, customer service excellence, operational compliance and the alignment with the venue’s mission and vision as defined by the venue owner.

Operations at Loretto Heights are rooted in a workforce training and educational mission, using the venue as a hands‑on learning environment for students pursuing careers in venue management, live events, and production management. The ideal candidate will bring an open mind, enthusiasm, and a genuine passion for mentoring and educating emerging professionals through a well‑rounded, real‑world training program. Success in this role requires a commitment to balancing operational excellence with student development while advancing Loretto Heights' mission of community‑centered programming and equitable access to arts, culture, education, and events for all.

• Serve as the primary liaison between CCD and DAV, maintaining a strong and productive working relationship
• Represent the venue as a visible engaged ambassador to partners, artists, audiences and the broader metro‑Denver community
• Build and sustain relationships with businesses, civic, and arts organizations that strengthen the venues community standing
• Position the venue as a vital cultural resource that responds to community needs through performing arts

• Direct day‑to‑day venue operations, including scheduling, rentals, box office, production, and guest services
• Manage and oversee the sales & booking efforts of the venue to maximize event bookings while avoiding scheduling conflicts
• Establish and refine operational policies and procedures that support a welcoming and efficient experience for audiences, artists and renters, in line with DAV operational standards
• Ensure operational compliance with CCD and DAV requirements and standards, including community access, workforce training, and financial sustainability.

• Manage the venue’s annual budget and monitor performance against financial goals
• Drive earned revenue through rentals, ticket sales, sponsorship and other income streams
• Partner with DAV on future capital improvement projects needs and projections.

• Lead, motivate, supervise and evaluate venue staff to build a collaborative, high performing team
• Assess staff needs and oversee recruitment, onboarding and professional development
• Set and uphold standards for staff performance and customer service excellence
• Mentor and lead student workers throughout their program time at the venue, setting a standard of excellence in teaching and training for all staff members

• Track and report on key performance indicators (KPIs) that measure the venue’s success
• Ensure venue operations and programming align with CCD and DAV’s mission, vision and strategic goals.
• Present to public bodies as necessary related to the success and mission delivery of venue operations.

• Demonstrated effective team management skills
• Demonstrated ability to develop and execute short- and long-term objectives
• Proven ability in financial management, including budgeting, fundraising and revenue generation
• Ability to communicate and work with a diverse…