Program Manager - Competency Diversion Team

Well Power envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support.

• Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.
• Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery.
• Integrity. We operate from a deep foundation of ethical, accountable practices in all we do.
• Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship.

The Program Manager provides both clinical and administrative supervision to a multidisciplinary team within the organization. This role is responsible for ensuring effective team operations, delivering high-quality, trauma-informed treatment, and fostering innovation in behavioral health practices. The Program Manager leads team success by supporting staff development, promoting accountability, and coordinating team functions and community initiatives. This position also oversees compliance, documentation, and budgetary responsibilities while maintaining strong partnerships and aligning with organizational goals.

This Program Manager will be responsible for supervising the Nursing Home Team as well as part of the Permanent Supportive Housing Team. The nursing home team is a group of 3 licensed clinicians and 2 peers that provide behavioral health services to individuals residing in skilled nursing facilities. Well Power partners with 7 skilled nursing facilities to provide services in. Permanent Supportive Housing provides programing, high-quality housing, case management, and supportive services that promote housing retention, wellness, and community integration.

The Program Manager will be responsible for overseeing the case management team connected to the new build, Crane's landing, and a future permanent supportive housing build (Archway)

• $75,004.80 - $ per year
• For complete overview of our robust Benefits: (Use the "Apply for this Job" box below)./

The posted range represents the full hiring range. Offers will not exceed this range, the majority of candidates are placed near the midpoint based on experience and qualifications.

• Provide clinical and administrative supervision to multidisciplinary staff, ensuring efficientoperations and delivery of high-quality, person-centered, trauma-informed care.
• Hold staff accountable for achieving service hour expectations, meeting performance metrics,and maintaining timely, accurate documentation and billing.
• Support staff development through training, mentoring, reflective supervision, and performance evaluations.
• Conduct timely evaluations and ongoing performance conversations, offering coaching,constructive feedback, and disciplinary action when necessary.
• Ensure clinical documentation and case management services meet organizational, regulatory, and quality standards.
• Conduct regular audits to maintain compliance with internal policies and external regulations; revise and implement workflows and procedures to align with best practices.
• Coordinate daily operations, staff scheduling, team coverage, and service delivery to meet community and consumer needs.
• Partner with leadership to set and monitor short- and long-term goals that align with programmatic and organizational priorities.
• Lead innovation in program design and service delivery to strengthen and expand behavioral health offerings.
• Monitor program outcomes…