Shelter Director

About this position

COMPANY

Bayaud Works is a subsidiary of AC Disaster Consulting. Our Temporary Staffing Service partners with Federal, State, City, County, and private employers to provide high-quality staffing and operational support. Bayaud Works was created to provide opportunities for individuals with barriers to employment and has since expanded to include shelter management, safety patrol, janitorial services, and transportation operations.

Full Time or Part Time: Full Time; may include evenings, weekends, and holidays as needed

FLSA Status: Exempt

Temporary/Seasonal/Regular: Regular

Salary: 65,000 to 75,000

Job Location: Tamarac Family Shelter

Reports to: Bayaud Works Leadership

MISSION & VISION

Mission: Creating pathways for individuals and communities who have faced adversity by providing meaningful employment and supportive services.

Vision: A future where every individual has the opportunity to achieve stability, dignity, and self-sufficiency through meaningful work, compassionate support, and thriving communities. Bayaud Works will be recognized as the trusted leader in transforming lives through innovative workforce solutions, supportive services, and community partnerships.

POSITION SUMMARY

The Site Director provides senior on-site leadership for the Tamarac Family Non-Congregate Shelter located at 7525 East Hampden Avenue. This position is responsible for full shelter operations and programming in alignment with HOST Program Standards, Bayaud Works policies, and contract requirements. The role oversees safe, hygienic, accessible, equitable, inclusive, hospitable, low-barrier, Housing First operations; housing-focused case management; HMIS, One Home, Capacity Tracker, and HOST reporting;

facilities coordination; food service coordination; security and safety planning; community relations; staffing; fiscal stewardship; and contract monitoring readiness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions.

• Lead full operations and programming for the Tamarac Family Non-Congregate Shelter in accordance with HOST Program Standards, the Tamarac contract scope of work, Bayaud Works policies, and applicable law.
• Lead, develop and supervise shelter staff ensuring performance metrics are met.
• Ensure health and safety standards and procedures are managed and followed.
• Ensure services are accessible to guests with disabilities and Limited English Proficiency, including coordination of ADA accommodations, language access, nondiscrimination expectations, and inclusive service practices.
• Supports and Leads Program, Project Management and Facilities Manager.
• Oversee timely and accurate use of HMIS, One Home, Capacity Tracker, HOST Programs Community, SharePoint, Excel, Rippling, and other required systems to support documentation, data quality, contract reporting, payroll review, scheduling, and performance-based invoicing.
• Monitor contract performance metrics, including sheltered nights, Rapid Resolution at intake, housing-focused case management, community queue activity, occupancy, data quality, incident trends, staffing patterns, and service gaps; implement corrective actions when needed.
• Prepare, review, or coordinate monthly invoices, quarterly narrative reports, HMIS/data quality reports, Capacity Tracker submissions, monitoring responses, corrective action plans, security plans, grievance procedures, and other documentation requested by Bayaud Works leadership, HOST, or authorized partners.
• Serve as the primary site liaison with HOST representatives, City departments, neighborhood organizations, schools, community partners, vendors, subcontractors, and service providers; support required community relations activities, including neighborhood meetings and perimeter/site cleanliness expectations.
• Lead emergency response, critical incident management, security coordination, evacuation readiness, conflict de-escalation, safety drills, mandated reporting, 911 notifications, and continuity-of-operations needs.
• Protect confidential information, PII, HMIS data, personnel information, paper files, electronic records, and work-issued equipment in accordance with contract, agency, privacy, data protection, and record-retention requirements.

OTHER DUTIES AND RESPONSIBILITIES

• Maintain leadership visibility across shelter shifts and departments and support special projects,…