Lab Services Manager

Overview

Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced Area Lab Manager who will have oversight for 12 locations and five direct reports.

Are you a people-first leader with a passion for laboratory operations and quality healthcare? As our Manager of Laboratory Services, you'll have the opportunity to lead a talented team, influence strategic initiatives, and create an environment where employees can thrive and patients receive the highest level of care.

We're looking for someone who combines strong operational expertise with a commitment to employee engagement, collaboration, and continuous improvement. If you're energized by solving challenges, building high-performing teams, and making a difference, we'd love to hear from you.

Salary Range: $100,000-$125,000

Pay is based on several factors including but not limited to education, work experience, certification, etc. As of the date of this posting, in addition to your salary, RMCC offer the following benefits for this position, subject to eligibility requirements:
Health, dental, and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance, short-term disability insurance; long-term disability insurance, Employee Assistance Program; PTO, holiday pay, tuition reimbursement, and employee paid critical illness and accident insurance. This is a bonus eligible position.

• Oversees the clinical operations of all labs in assigned areas of responsibility to include all facets of lab testing to include Quality Control, Quality Assurance and Proficiency Testing.
• Reviews all Quality Control, Quality Assurance, and Proficiency Testing for assigned labs and those labs with a supervisor that does not meet the qualifications of a technical supervisor according to CLIA. Maintains awareness of, and compliance with, state and federal regulations regarding laboratory operations and licensing.
• Supervises the work of laboratory staff. Directs the development and evaluation of lab personnel performance objectives and goals each year. Develops performance expectations and departmental objectives for clinical staff to ensure efficiency and profitability. Assists employees and supervisors to solve performance problems through performance review, feedback and referral to counseling as may be appropriate.
• Establishes procedures and policies for Quality Assurance, Quality Control, and Proficiency Testing Reviews. Oversees, evaluates, selects, and validates test methods. Participates in writing procedures and policies to be used throughout the practice.
• Evaluates qualifications of potential employees; interviews and hires as needed. Assures that all employees meet CLIA and COLA requirements for testing personnel. Trains or assigns training of laboratory personnel. Provides Continuing Education opportunities and monitors employee participation.
• Assists in the development, preparation, and implementation of budgetary needs for laboratory services. Evaluates vendor bids for new laboratory equipment for financial feasibility, profitability, and use within our practice labs. Acts as liaison between vendor and corporate purchasing to initiate a corporate contract for pricing for the whole network.
• Directs the correct use of charge codes and CPT codes, educating all clinical lab staff in the correct documentation per reimbursement guidelines.
• Performs cost analyses on major equipment being considered for purchase and advises the Executive Director and Practice Administrators as to the efficiency and profitability.
• Serves as liaison with reference labs and vendor customer service representative to assure the best possible service and pricing to all our practice labs.

Job duties require strong administrative skill and leadership qualities. Financial management, Human Resources, Equipment Management, Quality Management, Physician Relations, Workflow Design are key skills to be successful. Excellent communication skills are needed to influence staff and to support internal and external customers. Extensive knowledge in state and federal regulations is needed to ensure ongoing compliance.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with…