GACC - Colorado Chapter Operations Director at German-American Chamber of Commerce, Colorado

The Operations Director serves as the operational backbone for a small but growing organization and is responsible for ensuring the organization’s day-to-day activities, projects, systems, finances, and internal operations function effectively and efficiently. Working closely with the Executive Director, Board of Directors, staff, volunteers, and external partners, this role ensures organizational priorities are translated into action and successfully executed across all departments.

The Operations Director helps create alignment, accountability, and operational discipline while supporting a collaborative and mission-driven culture. This role ensures the organization’s internal operations, finances, systems, people processes, and cross-functional execution run effectively while supporting sustainable organizational growth.

The ideal candidate is highly organized, process-oriented, proactive, and capable of balancing strategic thinking with hands‑on execution. The Operations Director serves as the organization’s Integrator and provides direct leadership and coordination for the Experiences & Events, Treffpunkt & Real Estate, and Communications & Marketing functions.

Direct Reports
: 2-4 FTE

Reports To
:
Executive Director (Visionary)

Works Closely With
:
Director Commercial & Ecosystem Development, Senior Project Manager Experiences, Office & Communications Manager, Third party service providers, GACC Board of Directors

Organizational Execution & Strategic Support

• Lead implementation of the organization's strategic priorities and annual goals
• Coordinate execution of cross-functional initiatives and projects
• Facilitate organizational planning processes and follow-up activities
• Track progress against key priorities and organizational objectives
• Assist the Executive Director in ensuring organizational alignment and accountability
• Identify operational challenges and recommend solutions
• Support implementation of EOS (Entrepreneurial Operating System)-inspired operating principles and meeting cadence

Operations Management

• Oversee and continuously improve day-to-day operations
• Develop and maintain operational policies, procedures, and best practices
• Create and maintain standard operating procedures (SOPs)
• Improve efficiency and effectiveness across departments
• Coordinate organizational resources and operational support functions
• Monitor operational performance and recommend improvements
• Maintain organizational calendars, planning tools, and project tracking systems

Leadership Team Coordination

• Facilitate weekly leadership meetings and follow-up actions
• Oversee and manage 2-4 FTE
• Track organizational priorities, projects, and action items
• Support accountability across departments
• Help establish and maintain organizational KPIs and scorecards
• Coordinate communication between departments and leadership
• Assist with performance management and…