Operations Specialist

Work at Blissway:
Opportunity for Impact Every Day

Blissway is a startup that simplifies toll collection and dramatically improves highway safety. We are multiple startups in one:
Deep Tech, AI/ML, Hardware, SaaS, and IoT. For the past five years, we have built a nearly insurmountable technological lead in tolling, an industry that is quietly bigger than football. While our competitors have thousands of employees, we operate with a lean but growing team of less than 30. We’ve stayed under the radar, but our impact is visible on the massive Interstate Highway System connecting every major US metro (except Juneau, AK—sorry, Juneau).

• You love the grind: You take ownership and put in the time to meet deadlines. Our recent team survey showed an average of 50 hours/week, with occasional 70+ hour bursts for major releases.

• You are detail obsessed: You have experience writing code that stands up to the unpredictability of the physical world, where the small details are the difference between success and failure.

• You are adaptable: We are a lean team. If you only want to work on a "niche thing" or are uncomfortable helping other teams when they need a boost, this isn't the place for you. We expect you to figure out what you need to get stuff done.

The Mission:

Blissway builds intelligent roadside technology that makes highways safer and smarter. Our hardware — cameras, sensors, batteries and processing units — runs unattended on the Interstate Highway System, 24 hours a day, in sun, rain, and everything in between. We are looking for an Industrial Engineer who can own and build our processes for: production, inventory, testing, and the documentation that makes it all repeatable.

You're making sure the right parts arrive on time, the right people know how to build them, and the right records exist to prove it. You'll also be hands‑on when it counts. If something isn't correct, you'll be in the warehouse figuring out why — not waiting for someone else to fix it.

The Day to Day:

• Build and own Blissway's production inventory system from the ground up — parts tracking, reorder thresholds, and BoM (Bill of Materials) management

• Procurement for components, assemblies, and tooling — sourcing vendors, negotiating lead times, and maintaining supply continuity

• Create and maintain manufacturing SOPs so technicians and future production staff can build consistently without you in the room

• Coordinate production runs: schedule builds, stage materials, track throughput, and flag bottlenecks before they become delays

• Own quality documentation — incoming inspection, build records, test results, and traceability for every unit that ships

• Work directly with engineers to understand design transitions, component changes, and test requirements.

• Get hands‑on when needed — assist in production, debug failures, or validate that a new process actually works in practice

• Identify gaps proactively and propose solutions — if something is slow, inconsistent, or manual when it shouldn't be, you'll notice and fix it

Who we are looking for:

• Experience building or running a production or inventory process — manufacturing, assembly, kitting, or hardware operations

• Hands‑on comfort with physical hardware — you're not afraid to pick up a multimeter if the situation calls for it

• Process documentation skills — work instructions and build records that other people can actually follow

• Vendor, procurement, and inventory management — you've managed suppliers, tracked lead times, and dealt with parts shortages

• Organized and systematic — you build systems, not workarounds

• Ability to work independently and make decisions without a playbook

• Experience in manufacturing, PCB assembly, or hardware production environments

• Background in industrial engineering, manufacturing engineering, process engineering, or operations management

• Basic electronics understanding — enough to read a BOM, understand component types, and communicate with electrical engineers about what's changing

• Experience scaling production from small‑batch (10–50 units) to medium‑volume (200–1000 units)

• Lean, Six Sigma, or similar…