Client Service Leader – U.S. Air Force

Job Description

CDM Smith is seeking a senior leader to drive measurable expansion of our U.S. Air Force (USAF) portfolio by influencing early‑stage planning, penetrating new funding streams, and establishing CDM Smith as a preferred partner. The role is responsible for winning work and creating new opportunities by aligning USAF mission priorities and infrastructure needs with CDM Smith capabilities before formal acquisition begins.

The position also supports U.S. Government work in Japan delivered through USACE Japan District as an associated execution pathway for USAF projects.

• Expand CDM Smith’s Air Force presence beyond current contracts, task orders, and delivery roles
• Establish early engagement with Air Force stakeholders to inform viable, mission‑aligned solutions
• Position CDM Smith as a trusted technical advisor during planning and market research phases
• Expand existing contracts by originating new work scopes, broadening service offerings, and capturing a larger share of available funding within each vehicle
• Leverage USACE Japan District as a complementary pathway to grow U.S. Government work in Japan
• Lead capture efforts for strategically significant opportunities aligned with expansion priorities
• Analyze competitor positioning and develop strategies to displace entrenched firms on key contracts
• Identify white space where CDM Smith is underrepresented and create entry strategies
• Shape delivery approaches that align with CDM strengths while remaining fully compliant with federal acquisition processes
• Partner with program and project managers to convert successful delivery into expanded client access and repeat work

• 15 years of related experience.
• Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
• Equivalent additional directly related experience will be considered in lieu of a degree.

• Demonstrated track record of expanding federal accounts beyond incumbent scope.
• Experience engaging with Air Force stakeholders during early planning or pre‑acquisition phases.
• Strong understanding of federal acquisition environment and compliant client engagement practices.
• Direct experience with AFCEC, MAJCOMs, or installation‑level planning and programming.
• Experience influencing or supporting development of requirements prior to solicitation.
• Background in OCONUS programs, particularly Pacific and Middle East regions.

• Strong verbal and written communication skills.
• Excellent interpersonal, time management, organization, business acumen, and listening skills.

20% - 40%

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith Inc. and its divisions and subsidiaries are an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in…