Sr. Technical Program Manager, NPI & hardware system -up, Server Development

Job Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

As a member of the Server Hardware Engineering team you will own and lead the design and development of server products utilizing a wide range of design and manufacturing partners. You will work closely with our customers to understand their technical needs and business goals, leveraging your experience with server design and the knowledge of various teams to architect the solutions that we will deploy at scale.

To deliver your products you will work with an interdisciplinary team of component, firmware, test, qualification, and integration engineers, and lead our design and manufacturing partners to bring these servers to the data center. After launch you will oversee the fleet of servers you develop, monitoring their quality and how they are meeting the customer requirements.

This is a fast‑paced, intellectually challenging position. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your products’ performance, quality, and cost.

• Manage large, complex New Product Introduction (NPI) programs, delivering critical solutions, significant improvements, new mechanisms, or deprecating systems that are no longer needed.
• Successfully manage all stages from concept to launch.
• Understand the architecture of the hardware systems you own and influence team technical priorities and business strategy through data‑driven contributions.
• Communicate ideas effectively, verbally and in writing, to a wide range of audiences including Directors and VPs, fostering constructive dialogue, harmonizing discordant views, and leading the resolution of contentious issues.
• Partner successfully with customers, stakeholders, and engineering teams.
• Set a great example through program management practices, routinely delivering the right things, defining clear goals and objectives, and driving crisp decisions about project priorities and risk mitigation before roadblocks arise.
• Act as a simplifier, judiciously adding, refining, and removing procedures. By applying project management best practices, increase the productivity and effectiveness of the teams you work with.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon Web Services (AWS) values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and…