Part Time Shelter Coordinator​/Floater

About Volunteers of America Colorado

Volunteers of America Colorado is a nonprofit, faith‑based organization dedicated to helping those in‑need transform their lives. Through more than 50 distinct human service programs, VOA changes the lives of more than 140,000 vulnerable Colorado ans each year. Our services include housing and emergency shelters, hunger and nutrition services, and many other community support programs.

Part‑time

We are seeking a dedicated Shelter Coordinator to provide rotating 30‑minute break time coverage for the Shelter program staff in the Denver Metro Area Shelters. The role involves traveling to assigned sites, managing the facility during coverage, and supporting multiple shelter modalities, including Safe Haven for chronically homeless women, a family shelter, a Grant Per Diem program for Veteran Families, and a shelter for older women.

The Coordinator will also assist in housing stability and support services, maintain safety and cleanliness, and develop knowledge in mental health and related specialty areas.

• Ensure program participants’ voices are heard and incorporated into programming.
• Maintain in‑depth knowledge of program requirements, referral processes, and best practices.
• Document all participant interactions and required eligibility and demographic information; use Service Point and HMIS.
• Maintain confidentiality and collaborate effectively across teams.
• Safeguard physical and emotional safety of participants; manage conflicts and coordinate emergency care as needed.
• Assist with general program facility maintenance, including cooking, cleaning, supplies, inspections, rule enforcement, and alarm checks.
• Train and supervise volunteers; complete tracking documentation and indemnity forms.
• Perform front‑desk duties: answer calls, take messages, conduct intakes, accept donations, handle mail, distribute bus passes or tickets.
• Mentor junior staff; provide training to assigned shift staff.
• Adhere to the Social Work Code of Ethics and perform all other duties as assigned.

• Single‑staffed while on duty; responsible for participant safety.
• Regular stair climbing for perimeter checks and emergencies.
• Light lifting (rarely >50 lb).

• Permanent part‑time.
• Shift coverage required on all scheduled shifts, including holidays and inclement weather.
• On‑call protocol required if unable to cover a shift.

Monday, Tuesday, Wednesday, Thursday 12 a.m.–4 a.m.

$19.29–$20.00 per hour

• Paid Holidays
• Paid Time Off
• Volunteer/Wellness Day
• Tuition Assistance
• Pension and 403(b) Retirement Plan
• Health, Dental, Vision, Pet Insurance
• Life Insurance (Including AD&D)
• Accident Insurance
• Employee Assistance/Work‑Life Balance Program
• Employee Discount Program
• Life Lock with Norton
• Public Service Loan Forgiveness

Volunteers of America is an EEO Employer.

• Position will remain open until filled.
• VISA sponsorship is not offered for this role.
• Veterans strongly encouraged to apply.

• Model core culture attributes of VOACO:
  Accountability, Integrity, Respect, Service.
• Adhere to VOACO’s three critical virtues:
  Hungry, Humble, People Smart.
• Utilize VOAC’s Service Point database.
• Ensure equitable and inclusive services.
• Enable program participants to have an active voice in programming.

• Associate’s degree in a related area or equivalent human services experience.
• One year of direct human service experience.
• Strong organizational, planning, and teamwork skills.
• Complete program credentialing (including criminal, civil background checks within 30 days of hire and fingerprinting).
• Willingness to obtain first aid, AED, CPR, and Narcan training.
• Colorado driver’s license and state‑mandated automobile insurance.
• Personal vehicle available for work‑related travel (mileage reimbursement available).

• Experience with chronic homelessness, severe mental health concerns, case management, shelter or milieu management.
• Crisis intervention skills.

• Excellent written, oral, and interpersonal communication.
• Proficient with Microsoft Office and cloud‑based applications.
• Strong time‑management and prioritization skills.
• Ability to work independently and in a collaborative team environment.
• Strong organizational skills.

The employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation, please contact HR to begin the interactive process.