On-Call Site Coordinator; Night​/Overnight Part-time

Position Overview

On-Call Site Coordinator (Nights/ Overnight) |

Reports to:

Floater/On-Call Manager |

Location:

Denver | Compensation: $24.51 per hour (Part-time position)

The On Call Site Coordinator will work in collaboration with the Site Manager and Site Assistants to ensure that the Micro Community (MC) space provides a safe, stable, healing, and supportive environment for community members, staff, volunteers and the broader community. Specifically, the MC On-Call Coordinator will support Floating/On-Call Manager in their leadership to the Micro-Community operations and programming as outlined below.

This position is expected to travel to work at any MC site to fill open shifts on an as needed basis. No guaranteed hours, 10 hr shifts when called in to work. The employee will have the ability to accept or refuse hours based on availability.

• Shift 1: 7 am - 5 pm
• Shift 2: 10 am - 8 pm
• Shift 3: 7:30 pm - 5:30 am
• Shift 4: 9:30 pm - 7:30 am

• Community Member Intake
  • Overview of all policies, rights, and responsibilities
  • Intake Form with basic information for HMIS data entry
  • Signed Use Agreement whereby community member acknowledges understanding and agreement to abide by all policies, rights, and responsibilities
• Community Member Participation
  • Complete and record Daily Wellness Screening using sign in log sheets
  • Perform site walks in coordination with MC Assistant
  • Monitor daily activities using the Daily Activity Log, this includes issues, incidents and other notable occurrences
• Accountability/Complaints/Compliance
  • Ensure community member compliance with MC Use agreements, notify when non-compliant, track notifications, follow up plans, etc.
  • Report community member accountability and non-compliance to MC Manager
  • Support MC Manager with community member accountability process including exiting community members when appropriate
• Communicate with MC community members while providing stable, trauma-informed interactions
• Ensure information is distributed to MC community members effectively including outreach schedule, resources, etc.
• Site Upkeep
  • Maintain cleanliness, safety and accountability of the site: clean community spaces, bathrooms, interior and exterior site walks, snow removal, unit checks, accountability conversations, de-escalation, etc.
• Collaboration
  • Ops staff often assist peer supporters with organizing and hosting community events because building community is a top priority at our sites
  • Ops staff are often considered the hub to help connect community members to appropriate resources, such as case managers, medical outreach, peer supporters, etc.

• Personal MC community member support
  • Build relationships and establish rapport with community members
  • Support community members with progressing towards housing and employment goals
  • Connect MC community members to resource navigation
  • Connect MC community members to personal crisis support as needed
  • Assist with coordination of Community Dinners

• Conflict Management and Resolution
  • Coordinate with MC Manager
  • Promote conflict resolution among community members
  • Ensure conflict managed and resolved in a non-violent manner
  • Ensure follow through on conflict resolution agreements
  • Submit records of conflict management and resolution to supervisor
• Violence/Threats of Violence
  • Coordinate with MC Manager if violence or threats of violence break out
  • Support Lead Coordinator with responding and reporting to MC Manager
  • Exit community members as necessary in partnership with MC Manager

• Conduct HMIS data collection/input on an ongoing basis
• Support MC Manager with data collection and reporting, as needed

The position requires the ability to perform the essential functions with or without reasonable accommodation. Tasks may involve prolonged periods of standing, sitting, or walking, as well as lifting and carrying objects up to 40 lbs. Additional requirements include occasional reaching, bending, crouching, or kneeling, along with manual dexterity to operate tools, equipment, and technology. Visual and auditory ability to respond…