Programs and Volunteer Coordinator

Programs and Volunteer Coordinator

Denver Metro

Organization type:
Nonprofit

Type of role:
Full-time

Job Category:
Administrative

Salary: $44,000 - $50,000

About Medicine Horse

Medicine Horse is a nonprofit dedicated to making mental health care more accessible through the healing power of horses, nature, and human connection.

For 25 years, we have provided free equine-assisted mental health programs to youth, adults, veterans, cancer survivors, LGBTQ+ communities, and others throughout Colorado's Front Range. We are building a future where everyone has the opportunity to heal, belong, and thrive.

The Programs & Volunteer Coordinator is the operational heart of Medicine Horse's day-to-day programming and volunteer experience. This role is responsible for keeping programs running smoothly, from scheduling and registration to partner communications and participant support, while also building and sustaining a strong, engaged volunteer community.

This position works closely with the therapy team, the Executive Director, and the Partnerships & Development Manager to ensure that programs are well coordinated, volunteers are supported, and participants' experiences reflect Medicine Horse's values and mission.

• Meet regularly with the therapy team and interns to coordinate program operations — including confirming who is running each group, which sessions require horse handlers, and any scheduling or participant needs for the month/week ahead
• Work with the therapy team to schedule groups and maintain therapy calendars — both internally and on the Medicine Horse website
• Manage the registration process by creating, posting, and overseeing required forms and participant intake
• Coordinate communication with organizational partners and group participants throughout the program cycle
• Assist the therapy team in administering group surveys and collecting participant feedback
• Help ensure full program participation by supporting outreach efforts as directed by the Strategic Partnerships & Development Manager
• Maintain survey data collection, evaluate raw metrics, and compile comprehensive data summaries to drive strategic decision-making, grant narratives, grant reports, and annual reports

• Actively recruit new volunteers through community outreach, partnerships, and collaboration with the broader team
• Build genuine, lasting relationships with volunteers that reflect Medicine Horse's culture of care and appreciation
• Develop and implement creative ways to keep volunteers engaged, recognized, and fulfilled in their roles
• Serve as the primary point of contact for volunteer questions, needs, and ongoing communication
• Ensure volunteers are familiar with and adhere to Medicine Horse property guidelines, safety procedures, nondiscrimination policies, and organizational culture and values; assist with updating volunteer policies, procedures, and training materials as needed.

• Maintain volunteer sign-ups, scheduling, and the volunteer database and sign-up platform
• Supervise and support volunteers during programs and events, ensuring they feel prepared and confident
• Ensure volunteers have sufficient training, resources, and role clarity before engaging with participants or horses
• Identify and address volunteer needs proactively, escalating any concerns to the Executive Director as needed

• Help plan and coordinate volunteer appreciation events and recognition initiatives
• Collaborate with the team to build stronger volunteer engagement and long-term involvement
• Track volunteer hours, milestones, and contributions for reporting and recognition purposes

• Communicate regularly with the therapy team to stay current on program changes, participant needs, and key outcomes
• Share program stories, participant experiences, and outcome data with the Strategic Partnerships & Development Manager to support grant reporting, fundraising, and communications
• Participate in team meetings and contribute to organizational planning as a key operational voice

• Supp…