Resource Coordinator

Resource Coordinator

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries:
Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants.

Purpose Of Position:

A Resource Coordinator at Catholic Charities:

Summary:

The Resource Coordinator is a key member of the Housing Management Services division at Catholic Charities Housing. This role is responsible for assessing resident needs, connecting residents with appropriate services, and monitoring the effectiveness of service delivery. Additionally, the Resource Coordinator plans and implements both social and needs-based activities aimed at enhancing the overall quality of life for residents.

Essential Duties And Responsibilities:

Resident Support & Services:

• Provide programs that promote independent living, aging-in-place, and economic self-sufficiency.
• Assist residents in accessing benefits and overcoming barriers to services.
• Support residents in resolving personal and community-related issues (e.g., safety, health, finances, employment).

Community Engagement & Partnerships:

• Build and maintain partnerships with community organizations to bring services and resources to residents.
• Encourage resident involvement in planning and implementing activities and volunteer opportunities.

Program Planning &

Activities:

• Organize and promote social, educational, and wellness programs through monthly calendars and newsletters.
• Coordinate events such as birthdays and holidays to foster a sense of community.
• Identify and utilize free or low-cost community programs and speakers.

Transportation & Accessibility:

• Arrange or provide transportation for residents to attend outings and appointments.
• Ensure the maintenance and safe operation of the building's vehicle.

Crisis Management & Conflict Resolution:

• Assess and de-escalate crisis situations, contact authorities when needed, and document incidents.
• Actively listen to and address resident concerns through problem-solving.

Collaboration & Communication:

• Work closely with property management, Catholic Charities ministries, and external service providers.
• Communicate effectively with residents and staff to ensure a supportive environment.

Administrative & Ethical Responsibilities:

• Collect and record data to evaluate program outcomes.
• Maintain confidentiality and uphold Catholic Charities' mission, values, and ethical standards.
• Ensure regular, on-site presence (minimum 75%) to deliver services and support.
• Complete the Visa and Activity Report on a monthly basis

Qualifications:

• Preferred knowledge of Fair Housing Laws and relevant housing regulations.
• Familiarity with community and government benefits and services, including how to access and navigate them.
• Strong communication, organizational, and interpersonal skills, with the ability to engage effectively with diverse populations.
• Proven ability to establish and maintain effective working relationships with residents, colleagues, partner organizations, and the public.
• Flexible and adaptable, with the capacity to manage multiple tasks in a fast-paced environment.
• Skilled in identifying and utilizing local resources to plan and coordinate resident activities, guest speakers, and community events.
• Valid driver's license with the ability to operate a large van and maintain a satisfactory driving record.
• Bachelor's degree or certificate in Gerontology or a related field focused on aging; experience in planning senior activities is preferred.
• Ability to recruit, coordinate, and…