Volunteer Coordinator

Volunteer Coordinator

Department: Volunteer Engagement

Reports to: Global Health & Safety Manager

FLSA/Status: Exempt / Full Time

To be considered for the position, all interested candidates must submit
1) a cover letter and
2) a current resume.

Engineers Without Borders USA (EWB-USA) is a nonprofit humanitarian organization working to close the infrastructure gap, both globally and in the United States. We partner with communities to deliver infrastructure projects that reflect their own priorities and goals. We are part of an equitable, global network of organizations that focus on community engineering to promote social justice. We mobilize thousands of volunteers every year to respond to underserved and overburdened communities  engineering needs.

This is an exciting opportunity to join EWB-USA and contribute to meaningful impact! The Volunteer Coordinator supports EWB-USA’s programs by coordinating volunteer recruitment, onboarding, communications, and engagement initiatives across multiple programs. This position works closely with staff, volunteers, and partner organizations to ensure volunteers are supported throughout their engagement.

Support the successful delivery of EWB-USA’s volunteer engagement and operations by coordinating initiatives that enhance the volunteer experience and strengthen chapter engagement. The coordinator plays a key role in the implementation of the fellowship program, supporting volunteer events and communications, and providing operational support across multiple programs. This role contributes to creating a positive and rewarding volunteer experience while helping EWB-USA expand the reach and impact of its programs.

This role may also support other departments, including Programs, Systems, Finance, and Fundraising.

Volunteer Engagement Responsibilities

• Support the newly established fellowship program that prepares emerging engineers and practitioners for responsible humanitarian work by embedding them in a medium-term placement with a local NGO partner
• Support volunteer engagement initiatives that improve the volunteer experience and retention
• Support volunteer communications needs
• Lead the analysis of the annual volunteer experience survey and report
• Coordinate bi-annual chapter calls
• Support EWB-USA national and regional conferences

Programs Responsibilities

• Assist with international community program coordination activities, including tracking project engagement, maintaining records within volunteer management systems, and supporting cross-program collaboration.
• Provide general project and volunteer support across programs, including responding to volunteer inquiries, assisting with staff requests, and helping volunteers navigate participation opportunities.
• Support the Impact Fund process.
• Coordinate new project matching process.
• Coordinate passenger flight assistance for volunteers in support of program implementation through external partner..
• Coordinate program resource updates and development for volunteers.
• Participate in internal meetings and administrative activities, including staff meetings, program coordination meetings, and other operational responsibilities.
• Collaborate with staff across departments and partner organizations to ensure volunteers and projects are supported and aligned with EWB-USA’s mission.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties or responsibilities. Management reserves the right to assign or reassign duties at any time.

Minimum Requirements

• Bachelor’s degree or equivalent professional experience.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Experience working with volunteers, community organizations, non-profits, or volunteer-led teams.
• Proficiency in Google Workspace or Microsoft Office.

Desired Skills and Attributes

• At least 2–3 years of experience in volunteer coordination, nonprofit program coordination, or related roles.
• Experience with Salesforce or…