Site Supervisor

Site Supervisor

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries:
Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants.

Purpose of Position:

A Site Supervisor at Catholic Charities:

• Supervises and assigns locations/location responsibilities to Family Service and Volunteer Specialist.
• Leads, supports, and provides ongoing training to volunteers.
• Collaborates with Community Engagement Specialist in volunteer appreciation efforts.
• Coordinates ongoing training & educational opportunities for volunteers.
• Recruits/supports volunteer recruitment for all Marisol Family locations.
• Training and Onboarding of new volunteers – both short and long-term.
• Responds to, documents, and works to address volunteer concerns.
• Maintains relevant databases.
• Incorporates interns and service groups into the Marisol Family mission.
• Scheduling: works with volunteer leads at his/her regional houses to ensure all shifts are staffed and fills in where necessary.
• Works to grow leadership/investment in others through close collaboration with volunteer leads.
• Conducts periodic coordinators meeting with regional volunteer leads.
• Maintains up-to-date area resource guides for each of their regional locations.
• Provides direct service to families and individuals, and models Marisol Services values for volunteers.
• Utilizes CC leadership model to share leadership of sites with volunteer leads, build strong volunteer teams, and set clear and consistent expectations for site operations and client interaction.
• Builds and maintains relationships with key area resources.
• Assists with client care and referrals as needed.
• Conducts regular weekly to monthly routine of site visits to locations as needed including 1x per month visit to locations outside metro area.
• Works with director to respond to particular regional concerns of non-metro locations and build/maintain relationships with those local communities.
• Supervises and works together with Family Service and Volunteer Specialist to build best practices with volunteers and clients; maintaining appropriate uniformity across locations, while respecting unique cultural/practical realities of each location).
• Creates and sends out monthly internal volunteer newsletter.
• Keeps Director and MF team apprised of the client, volunteer and parish partner realities in his/her region.
• Physical maintenance of sites: assesses and coordinates necessary maintenance, cleaning, IT needs (including phone, computer, printer).
• Supplies: keeps regular supply inventory for each site particularly diapers/wipes.
• Collects and submits needed data
• Assists Family Engagement Specialist with client programming
• Collaborates with Community Engagement Specialist to implement Christmas, back-to-school and other programming

Supervisory Responsibilities:

Supervises Family Service and Volunteer Specialist

Requirements

Qualifications:

• Demonstrated proficiency in administrative procedures
• Effective interpersonal and written communication skills
• Ability to lead others in an empathetic, collaborative manner
• Trauma-informed mentality and/or willingness to learn trauma-informed practices
• Able to collaborate in a parish environment
• Able to promote and support life-affirming philosophy of client care
• Knowledge of MS Office Suite
• Knowledge of the service population's cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff, volunteers and with a diverse client base.

Education and/or

Experience:

Bachelor's degree and 1-2 yrs of volunteer management/leadership experience preferred. Bilingual (especially in Spanish) required.

Compensation & Benefits:

Salary: $25.00 per hour

Training:
We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes:
De-escalation & Safety;
Mental Health First Aid;
Substance Abuse & Mental Health;
Human Trafficking;
Trauma Informed Care; and many more.

Benefits:
In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Shift is Full Time
• Extensive Paid Time Off (4 weeks…