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Triage Nurse; Registered Nurse​/RN

Job in Denver, Denver County, Colorado, 80202, USA
Listing for: National Jewish Health
Full Time position
Listed on 2026-07-05
Job specializations:
  • Nursing
    Healthcare Nursing, Nurse Practitioner, Clinical Nurse Specialist
Job Description & How to Apply Below
Position: Triage Nurse (Registered Nurse/RN)

Triage Nurse (Registered Nurse/RN)

National Jewish Health is seeking a Triage Nurse (Registered Nurse/RN) to support patients living with chronic conditions and empower them in their health journeys. This role is an essential link between clinical care and patient self-management, providing the guidance and coordination needed to improve outcomes and enhance quality of life.

In this role, the Triage Nurse (Registered Nurse/RN) will:

  • Develop and update individualized care plans tailored to patient needs and disease acuity
  • Provide health education focused on prevention, chronic disease management, and lifestyle modification
  • Conduct regular patient follow-ups via phone using the Chronic

    CareIQ (CCIQ) platform
  • Collaborate with providers and clinical teams to coordinate care and support patient engagement
  • Promote medication adherence, risk reduction, and improved health outcomes
  • Assist patients with scheduling and navigating healthcare services while ensuring accurate documentation

At National Jewish Health, Case Managers are part of a collaborative and patient-centered environment grounded in compassion, innovation, and excellence. For more than 125 years, National Jewish Health has been a trusted leader in care, discovery, and education. This is an opportunity to make a meaningful impact while advancing the future of chronic care management.

Position Summary The Coordinated Care Management (CCM) Specialist plays a critical role in supporting patients with chronic conditions by providing education, care coordination, and ongoing case management. This position helps bridge the gap between clinical care and patient self-management by developing personalized care plans, conducting regular follow-ups, and assisting patients in navigating the healthcare system. Working collaboratively with providers and care teams, the CCM Specialist promotes improved health outcomes, medication adherence, and patient engagement.

Essential Duties

  • Develops and updates individualized care plans tailored to patient needs and disease acuity.
  • Conducts health education focused on prevention, chronic disease management, and lifestyle modification.
  • Conducts regular patient follow-ups via phone using CCIQ platform.
  • Collaborates with providers and clinical teams for care coordination.
  • Assists patients with appointment scheduling and navigating healthcare services.
  • Maintains timely and accurate documentation in EHRs and other required platforms.
  • Promotes medication adherence, risk reduction, and patient engagement.
  • Ensures compliance with all applicable local, state, and federal care delivery regulations.
  • Demonstrates proficiency in utilizing the CCIQ platform to manage and coordinate patient care, ensuring accurate documentation, follow-up, and communication across the care team.
  • Other Duties

  • Other duties as assigned
  • Competencies

  • Accountability:
    Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
  • Attention to Detail:
    Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
  • Building Trust:
    Interacting with others in a way that gives them confidence in one's intentions and those of the organization.
  • Collaboration/Teamwork:
    Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
  • Customer Focus:
    Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs.
  • Energy:
    Consistently maintaining high levels of activity or productivity; operating with vigor, effectiveness, and determination over extended periods of time.
  • Informing and Communicating:
    Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Initiative:
    Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
  • Managing Work and Time/Project Management:
    Effectively managing one's time and resources to ensure that work is completed efficiently. Effectively manages project(s) by appropriately focusing attention on the critical few priorities; effectively creates and executes against project timelines based on priorities, resource…
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