Quality Assurance Analyst

Summary

• Test Planning & Strategy:
  • Develop detailed test plans, test cases, and test scripts based on business and technical requirements.
  • Define testing objectives, scope, approaches, and deliverables.
  • Ensure comprehensive test coverage across all functional and non-functional areas.
• Test Execution & Quality Validation:
  • Execute manual and automated test scripts to validate functionality, reliability, performance, and system behavior.
  • Monitor application behavior against requirements and ensure deliverables meet quality benchmarks.
• Defect Identification & Resolution:
  • Identify, log, track, and manage defects throughout the software lifecycle.
  • Perform root cause analysis and collaborate with developers for efficient defect resolution.
• Process Improvement & Quality Standards:
  • Recommend and implement corrective and preventive QA measures.
  • Develop, maintain, and enhance QA policies, standards, and procedures.
  • Continuously improve QA methodologies, tools, and workflows.
• Automation & Testing Tools:
  • Design and maintain automated test scripts and frameworks.
  • Evaluate and increase automation coverage where applicable.
  • Utilize QA tools for efficient test execution.
• Data Analysis & Reporting:
  • Compile and analyze test results and statistical data.
  • Provide reports on test progress, defect trends, and quality metrics.
  • Leverage insights to improve product quality and testing efficiency.
• User Acceptance & Compliance:
  • Ensure solutions meet end-user expectations and business needs.
  • Investigate and address customer complaints and reported issues.
  • Ensure compliance with quality standards and industry/regulatory requirements.
• Collaboration & Agile Delivery:
  • Actively participate in Agile ceremonies (sprint planning, daily stand-ups, retrospectives).
  • Work closely with developers, business analysts, and product owners.
• Troubleshooting & Production Support:
  • Diagnose and resolve application issues.
  • Assist in troubleshooting defects in both test and production environments.

• Bachelor's degree in Computer Science, Information Systems, or related technical field.
• At least 10 years of experience in quality testing, auditing, and software validation.
• Proficient in Agile methodology, test planning/execution, defect tracking, QA tools, and automation scripting (JavaScript, JSON).
• Experience with databases (IBM DB2 UDB), data validation, and stakeholder communication.
• Strong communication and software troubleshooting skills.

• Must be a local Colorado resident and available for a hybrid work schedule in Denver, CO (in-person interview required).
• Work schedule is 8 hours/day (MST).