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Call Center Quality Auditor & Process Improvement

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Molina Healthcare
Full Time position
Listed on 2026-09-09
Job specializations:
  • Quality Assurance - QA/QC
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Molina Healthcare is seeking a Quality Assurance Specialist to support call center quality and excellence through auditing activities across member and provider support centers. You will monitor interactions, provide feedback, help develop guidelines, and collaborate with leadership to improve processes while ensuring HIPAA compliance and high customer satisfaction.

This role requires experience in fast-paced environments and strong attention to detail; training and career growth opportunities

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