Traveling Community Operations Support Manager

Traveling Community Operations Support Manager

• Full-time
• Department:
  Corporate
• Employee Type:
  Regular
• Compensation: USD 90,000 - USD 110,000 - yearly

Who We Are

AIR Communities is one of the nation's largest owners and operators of multifamily apartment homes, managing a portfolio of high-quality communities across some of the country's most desirable markets. As a Blackstone portfolio company
, we combine the strength, resources, and long-term vision of a global industry leader with a people-first culture focused on operational excellence, resident satisfaction, and teammate growth.

At AIR, our values of integrity, respect, collaboration, customer focus, and performance guide everything we do. When you join our team, you'll work alongside some of the most talented professionals in the industry while gaining exposure to meaningful career development opportunities across our national portfolio.

If you're passionate about property management, operational excellence, and making a measurable impact, AIR Communities offers the opportunity to elevate your career while helping shape the future success of our communities.

Are you a seasoned property management leader who thrives on solving challenges, driving performance, and making an immediate impact? AIR Communities is seeking a Traveling Community Manager / Field Operations Support Manager to serve as a key operational resource across our national portfolio.

This highly visible role supports communities experiencing leadership vacancies, leasing challenges, occupancy concerns, new acquisitions, operational transitions, or other critical business needs. As a trusted partner to onsite and regional leadership, you'll step into communities when support is needed most, helping stabilize operations, improve performance, coach teams, and deliver exceptional resident experiences.

This position is ideal for an experienced Community Manager, Multi-Site Manager, or Regional-level professional who enjoys variety, problem-solving, leadership, and extensive travel.

This is a travel-intensive position requiring up to 75% travel (approximately three weeks per month) throughout the year.

A Bit More About What You'll Do

• Serve as the acting Community Manager for assigned communities, providing leadership and operational oversight during staffing vacancies, transitions, and other critical business situations.
• Partner with Regional Managers and onsite teams to improve occupancy, leasing performance, resident retention, customer service scores, and overall property performance.
• Analyze community performance metrics and implement strategic action plans designed to drive leasing activity, increase revenue, and enhance operational efficiency.
• Provide hands‑on coaching, mentoring, and training to community teams, helping develop talent and reinforce AIR's operational standards and best practices.
• Support communities facing operational hardships, staffing challenges, or performance concerns by quickly assessing needs and executing improvement strategies.
• Lead onboarding and integration efforts for newly acquired communities joining the AIR portfolio, ensuring seamless implementation of company processes, systems, culture, and service standards.
• Provide oversight of financial performance, including budgeting, forecasting, expense management, and profitability initiatives.
• Collaborate with Operations, Service, and Regional leadership teams on property audits, compliance initiatives, and corrective action plans.
• Serve as a subject matter expert in community operations, leasing excellence, financial management, and team development.
• Build strong relationships across AIR's portfolio while acting as a culture ambassador and trusted operational partner.

Why You'll Love This Role

This is not your typical Community Manager position. You'll have the opportunity to impact communities across the country, partner with senior leadership, support high-profile operational initiatives, and play a critical role in AIR's success. For professionals who enjoy travel, variety, and the challenge of turning opportunities into results, this role offers unmatched exposure, influence, and career growth.

What You Bring:

• Ability and willingness to travel up to 75% of the time
  , including extended assignments throughout AIR's portfolio.
• Easy access to a major airport.
• Minimum of 5 years of multifamily property management experience
  .
• Minimum of 2 years' experience as a Community Manager overseeing day-to-day property operations.
• Proven success improving…