AM Host; Part-Time

Why us?

The Original, located inside The Rally Hotel at McGregor Square, has reinvented the neighborhood eatery - combining timeless inspiration from classic Americana with inventive and playful modern flair. With influences ranging from the 1950s diner to the elegant railway dining cars of days past, we’re home to a nostalgic collection of comforts, classics, andcuriositieswith a modern twist.

The Original charms audiences with a combination of playfulness and expertise. We are fun but not silly, imaginative but not unrealistic, and knowledgeable but not pretentious. Effortlessly switching between old soul and young-at-heart, the restaurant is friendly, adaptable, and creative. Everything here has personality - from the people to the food, beverage & décor.

At The Original, we don’t just hire order-takers. Our staff are part of the experience, and we work hard to hire people for their individuality and innovative thinking. In our world, you can have breakfast for dinner, cocktails for breakfast, or simply sit back and enjoy the thoughtful design elements that tell the story of who and why we are. Apply today and be part of our F&B team at The Rally Hotel!

This position will be posted for the next 30 days or until it is filled.

Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.

• Meets arriving customers as they enter restaurant with cordial greeting.
• Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.
• Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
• Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.
• Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant.
• Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment.
• Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature.
• Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.
• Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift.
• Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies.
• Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department.
• Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties.
• Checks the proper set-up of tables and seating prior to opening.
• Immediately reports in writing any maintenance or housekeeping discrepancies to management.
• Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.

Education/Formal Training

High School diploma or equivalent

Experience

Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

Knowledge/Skills

• Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
• Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the…