Geek Squad Agent; Retail Store

What you’ll do

• Provide positive, timely service to customers during the check-in and checkout process.
• Understand technology issues by asking questions, listening, taking detailed notes and providing accurate time estimates for next steps.
• Help customers set up new devices and provide advice on whether to repair or replace old devices.
• Monitor service queues and provide accurate status updates to customers.
• Maintain knowledge and skillsets through certified training courses.
• Clearly communicate and partner with fellow agents.

3 months of experience working in retail or customer service.

Ability to work a flexible schedule, including holidays, nights and weekends.

• Passion for technology and desire to solve problems.
• Ability to adapt and learn new skills in a fast-paced industry.

We’re committed to helping our people thrive at work and  offer generous benefits that address your total well‑being and support you in key moments of your life.

• Competitive pay.
• Financial savings and retirement resources.
• Support for your physical and mental well‑being.

Pay Range $19.29 - $23.23 /hr

Best Buy is an equal opportunity employer.