Visual Associate
Listed on 2026-06-24
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Retail
Merchandising, Retail Associate/ Customer Service, Customer Service Rep, Retail Sales
J.Crew gets you dressed every day, for every occasion.
Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.
Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.
Job SummaryAs a Visual Associate, you’ll curate an inviting store environment with meticulous attention to detail. Responsibilities include setting up compelling window displays and merchandise layouts that engage and retain customers. You’ll help team members learn our presentation standards both in front of house and back of house. You will also contribute to an inclusive workplace centered on product passion and exceptional customer experiences.
WhatYou’ll Do
Create captivating window displays and merchandise layouts while ensuring that promotional signage is up-to-date and organized.
Execute organized and timely floor sets.
Work with the store management team to understand product placement and execute daily maintenance on the sales floor.
Keep backstock organized and ensure that relevant products are being moved to the floor regularly.
Comply with merchandise receiving and handling guidelines.
Use store systems and technology effectively.
Respond to customers as needed while displaying courtesy and respect.
Who You AreAre at least 18 years old.
Passionately support our brand, customers, and teams.
Stay up to date with current fashion trends and industry developments.
Embrace teamwork, flexibility, and courtesy while executing tasks.
Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
Have scheduling flexibility, including nights, weekends and holidays.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
SomePerks and Benefits
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Entertainment, travel, fitness, and mobile technology discounts
401(k) plan with company matching donations
See our full list of benefits
Note:
availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
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