Retail Sales Associate

Retail Sales Associate

Join Floor & Decor as a Retail Sales Associate. Full‑time and part‑time positions available. Be among the first 25 applicants.

Sales Associates provide friendly, accurate service and support in helping customers find products, maintain a clean and well‑stocked sales department, and contribute to a fast‑paced, safe environment.

$19.39 – $23.80 per hour.

• Friendly and enthusiastic
• Entrepreneurial and hard‑working
• Honest and accountable
• Excellent communication and listening skills

• Connect with customers, ask about their projects, recommend products, and excite them about their purchase.
• Provide above‑and‑beyond customer service and exceed expectations.
• Maintain the in‑stock condition of assigned areas; keep it clean, shoppable, and safe.
• Work with management and team members to achieve sales goals.
• Process customers at checkout using a POS system.
• Process refunds and exchanges per guidelines.
• Follow cash, check, and credit card acceptance procedures.
• Create price tags and merchandise signs; stock, tag, and display merchandise.
• Act consistently with the company’s core values.
• Understand and comply with safety processes.
• Answer the telephone per company guidelines.
• Assist in other store areas as needed.
• Work in a fast‑pace environment with accuracy.

• Must be 18 years or older.
• Basic math skills.
• Customer service experience.
• Ability to handle multiple tasks under pressure.
• Some positions may require forklift certification.
• Drug‑tested certification to use heavy equipment (where permitted).

• Occasional exposure to a warehouse environment and moving vehicles; noise typically quiet to moderate.

• Occasional lifting of 30–60 lbs or frequent lifting of 20–30 lbs; constant light lifting up to 20 lbs.
• Frequent standing, walking, reaching, climbing, stooping, kneeling, crouching, crawling.

• Monday‑Friday: 7:00 AM – 8:00 PM
• Saturday: 8:00 AM – 7:00 PM
• Sunday: 10:00 AM – 6:00 PM

• Monday‑Friday: 7:00 AM – 7:00 PM
• Saturday: 8:00 AM – 7:00 PM
• Sunday: 10:00 AM – 6:00 PM

• Bonus opportunities & career advancement at every level.
• 401(k) with company match, Employee Stock Purchase Plan, Referral Bonus Program.
• Medical, Dental, Vision, Life, and other insurance plans (subject to eligibility).

• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

Apply now! Applications are accepted on an ongoing basis.

Floor & Decor provides equal employment opportunities without regard to any protected status and is committed to reasonable accommodations for individuals with disabilities.

Entry level

Part‑time

Sales and Business Development

Retail