Retail Associate

About the Position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye‑catching visual displays, addressing customer inquiries, and running an efficient checkout process, associates create memorable customer experiences while supporting Columbia Sportswear Co.’s mission of “Connecting Active People with Their Passions.” As a Retail Associate, you serve as a brand ambassador and ensure exceptional in‑store experiences through positive customer interaction, employing your problem‑solving and sales abilities to answer questions and make compelling product recommendations.

• Provide exceptional customer service by responding to questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (sales, returns, exchanges, connecting consumers to the loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow accurately and efficiently.

• No specific education required (High School Diploma or GED preferred).
• 2 or fewer years of experience in a retail position or related specialization.
• Skill operating inventory and Point of Sale (POS) systems and other retail software tools.
• 16 years of age or older.

• Frequently active environment requiring constant movement and handling items weighing up to 40 lbs.; may involve specialized equipment and exposure to dust and noise.
• Occasional work in a place where the ability to communicate clearly with others is essential.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location‑specific business trends or forecasts.
• Compliance with all local, state, and federal laws when evaluating availability.

Pay Range: $17.00 – $24.48;
Expected Pay Range for Hire: $17.00 – $18.00 (newly hired employees typically start at the store rate; previous experience will be considered).

Full‑time and part‑time employees receive benefits, including a 401(k) plan with generous company match, EAP+ confidential counseling services, commuter benefits (transit and parking reimbursement), wellness benefits, employee discounts, and more.

Columbia Sportswear Company is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.