Store Manager - Retail Region Bench

Final date to receive applications: 06/19/2026

Pay: $68,000 annually.

* Candidates must attach a resume to their application to be considered for this role*

We have an exciting opportunity to hire a Bench Store Manager with leadership and retail management experience to support our South Denver Metro Retail stores including Aurora, Castle Rock, Englewood, Highlands Ranch, Littleton and Parker. The Store Manager plays a vital role in achieving financial targets, generating revenue and donations needed to sustain Goodwill of Colorado’s mission-driven operations and community initiatives.

This position requires a dynamic leader who can effectively oversee multiple departments within the retail store while fostering a motivated and skilled team. A successful Store Manager is not only strategic but also highly engaged, actively participating in daily operations and leading by example to drive overall success.

This is not an entry-level management position.

• Work closely with other Retail Store Managers and reporting Director to set goals and objectives to increase sales and donations.
• Develop and deliver store budget.
• Refine operational procedures toward achieving maximized expense to revenue ratios.
• Conduct store meetings to ensure staff members are aware of expectations and are on track to achieving goals.
• Promote safety to all employees ensuring that the store adheres to OSHA and CARF.
• Become certified on pallet jack, walkie stacker, forklift, hand dolly or other equipment to effectively train, oversee safety standards, move and store donated product when needed.
• Empower, lead, and manage store staff, ensuring safety, productivity, and success.
• Be directly responsible for the hiring, performance management, employee goal setting, and recommendations toward termination related to the employees in at least one department.
• Maintain up-to-date knowledge of and adhere to Goodwill policies, the Employee Handbook, safety standards, and all applicable policies.
• Oversee all retail store functional areas to include sales floor, store front, donation center, production areas, moving product internally, storage facilities, and E-Commerce area.
• Support the best elements of our corporate culture while making culture change. Open to and supportive of new ideas and process improvement of systems and procedures.
• Be on call for alarm notifications after hours.
• Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

• The Bench Manager role is designed to meet the dynamic needs of the business and may require assignments in locations beyond your immediate geographic area.
• Responsibilities include, but are not limited to, providing coverage for unexpected or planned absences, facilitating growth and training for team members, collaborating with other management personnel to enhance store performance, and contributing to business development initiatives.

• Bachelor’s degree preferred or equivalent combination of education and experience.

• Minimum 3 years’ experience as a Store Manager (or similar) with experience in being accountable and responsible for the success of the business, operations, and financial results.

• High energy/strategic thinker.
• Proficient in the utilization of office equipment, office software (Word, Excel) and web-based applications (UKG) to meet the needs of employees and the organization.
• Ability to manage corporate email and calendar (Outlook).
• Organizational skills to manage multiple projects, people, and retail store functions.
• Ability to work within a deadline-pressured environment.
• Understanding of marketing and retail principles.
• Understanding of production processes and environment, including deadlines, quality control, working in a quick and efficient manner, and empowering staff to produce product timely.
• Ability to create, review, and understand statistical information to increase the success of the retail store.
• Understanding of the creation and implementation of a budget.
• Ability to adapt, adjust, and mold to changing circumstances.
• Ability to make difficult decisions and…