Inventory Control Senior Specialist (Full Time

Position: Inventory Control Senior Specialist (Full Time)
Salary Range: $24.00 per hour / Full Time

NOTE:

The hourly rate is a fixed entry rate for this position and applies to all new hires. While our system may display a pay range, this role's starting rate is non-negotiable. Future pay increases are determined by performance, growth, and time in role, in accordance with our compensation policy.

Joining a new Wayfair store launch means being part of something special from Day 1. During the first several weeks, you will work alongside the team to help set up, organize, and prepare the store for opening, which will look different from your long-term day-to-day responsibilities. This hands-on, team-first experience helps bring our store to life and sets us up for success once we open our doors to the community and our customers.

Overview:

As a Senior Specialist of Inventory Control, you will help keep Wayfair's retail operations running smoothly by resolving receiving exceptions, improving inventory accuracy, and supporting store teams across a growing regional network. You play a key role in ensuring products flow correctly from our fulfillment centers to stores, creating a seamless shopping experience for our customers.

In this role, you will serve as the subject matter expert for inbound exceptions, partner closely with Field Operations and other support teams, and provide training across multiple stores. You will also use data, strong follow through, and continuous improvement strategies to minimize discrepancies and keep inventory ready for sale. The ideal candidate thrives in fast-paced environments, enjoys solving complex problems, and is energized by creating scalable processes that support our expanding store footprint.

What Does a Sr. Specialist of Inventory Control Do?

* Resolve Inbound Exceptions:
Investigate and resolve receiving issues quickly and accurately so inventory remains sellable and available to customers.

* Serve as the SME for Exceptions:
Provide training, resources, and guidance to store teams on inbound exceptions processes and best practices.

* Analyze Inventory Trends:
Review receiving performance data, spot patterns, and recommend improvements to strengthen accuracy across stores.

* Partner Across the Network:
Collaborate with fulfillment centers, P&A teams, Field Operations, and corporate partners to reduce exceptions and troubleshoot challenges.

* Assess Store Performance Weekly:
Review weekly inventory metrics and provide clear insights and action plans to store leadership.

* Conduct Targeted Cycle Counts:
Perform focused counts tied to discrepancies, category resets, or seasonal updates.

* Support Inventory Audits:
Play an important role in bi-annual audits and BOH cycle counts to maintain operational excellence.

* Oversee Adjustments and Daily Tickets:
Manage daily damage reviews, inventory adjustments, and tickets within Tangerine, escalating when service levels require attention.

* Operate as "One Team":
You will support Wayfair's total store goals by cross-training across key store functions, including sales and back-of-house operations. You'll flex where needed to support customers, teammates, store needs and peak business periods.

You'll Thrive in This Role if You Have:

* Inventory Expertise: A minimum of 1-2 years of experience with inventory control, receiving workflows, or operational troubleshooting in a retail or fulfillment environment.

* Problem-Solving and Analytical Strength:
Ability to investigate issues, identify root causes, and build clear, actionable solutions.

* Training and Collaboration

Skills:

Comfort supporting multiple stores, coaching teams, and working closely with cross-functional partners.

* Technical Proficiency:
Familiarity with Google Suite or Microsoft Office and confidence navigating inventory or exception-management tools.

* Attention to Detail: A sharp eye for trends, discrepancies, and compliance.

* Schedule Availability:
Ability to work nights, weekends, and holidays based on business needs.

Additional Physical and Environmental Requirements:

* Physical Activity:
Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.

* Mobility & Movement:
Fr…