Inventory Control Senior Specialist (Full Time

Salary Range:

$24.00 per hour

NOTE:

The hourly rate is a fixed entry rate for this position and applies to all new hires. While our system may display a pay range, this role’s starting rate is non-negotiable. Future pay increases are determined by performance, growth, and time in role, in accordance with our compensation policy.

As a Senior Specialist of Inventory Control, you will help keep Wayfair’s retail operations running smoothly by resolving receiving exceptions, improving inventory accuracy, and supporting store teams across a growing regional network. You play a key role in ensuring products flow correctly from our fulfillment centers to stores, creating a seamless shopping experience for our customers.

• Resolve Inbound Exceptions:
  Investigate and resolve receiving issues quickly and accurately so inventory remains sellable and available to customers.
• Serve as the SME for Exceptions:
  Provide training, resources, and guidance to store teams on inbound exceptions processes and best practices.
• Analyze Inventory Trends:
  Review receiving performance data, spot patterns, and recommend improvements to strengthen accuracy across stores.
• Partner Across the Network:
  Collaborate with fulfillment centers, P&A teams, Field Operations, and corporate partners to reduce exceptions and troubleshoot challenges.
• Assess Store Performance Weekly:
  Review weekly inventory metrics and provide clear insights and action plans to store leadership.
• Conduct Targeted Cycle Counts:
  Perform focused counts tied to discrepancies, category resets, or seasonal updates.
• Support Inventory Audits:
  Play an important role in bi-annual audits and BOH cycle counts to maintain operational excellence.
• Oversee Adjustments and Daily Tickets:
  Manage daily damage reviews, inventory adjustments, and tickets within Tangerine, escalating when service levels require attention.
• Operate as “One Team”:
  You will support Wayfair’s total store goals by cross-training across key store functions, including sales and back-of-house operations. You'll flex where needed to support customers, teammates, store needs and peak business periods.

• Inventory Expertise: A minimum of 1-2 years of experience with inventory control, receiving workflows, or operational troubleshooting in a retail or fulfillment environment.
• Problem-Solving and Analytical Strength:
  Ability to investigate issues, identify root causes, and build clear, actionable solutions.
• Training and Collaboration
  
  Skills:
  
  Comfort supporting multiple stores, coaching teams, and working closely with cross-functional partners.
• Technical Proficiency:
  Familiarity with Google Suite or Microsoft Office and confidence navigating inventory or exception-management tools.
• Attention to Detail: A sharp eye for trends, discrepancies, and compliance.
• Schedule Availability:
  Ability to work nights, weekends, and holidays based on business needs.

• Physical Activity:
  Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
• Mobility & Movement:
  Frequent stooping, kneeling, and crouching throughout the day.
• Lifting Ability:
  Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
• Vision Requirements:
  Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• Temperature Flexibility:
  Comfortable in environments with varying temperature conditions.
• Noise Tolerance:
  Occasional exposure to moderate noise levels and physical activity.
• Safety Awareness:
  Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols.

• Competitive Pay:
  Earn competitive compensation with regular opportunities for performance-based increases.
• Career Growth:
  Access professional development and advancement opportunities to help you grow with us.
• Health Benefits from Day One:
  Medical, dental, and vision insurance coverage starts on your first day.
• Time to…