Inside Sales & Service Representative

Overview

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca emphasizes the principles of “Service, Integrity, Reliability,” and relationships of trust with teammates, customers, and suppliers. The company operates in a decentralized environment where each location is a Profit Center (PC) run like a small business. A Profit Center consists of a warehouse, counter, sales office, and sometimes a showroom under unique trade names for local markets.

Dahl is one of these trade names and is looking for an Inside Sales & Service Representative at their Denver, CO location. The pay range for Inside Sales & Service Representative is between $28 and $35 per hour at this location.

Posting date:
February 6, 2026;
Expires March 10, 2026 at 4:59 AM

You will:

• Meet or exceed the sales targets established by your Manager.
• Work with the Profit Center Manager to establish revenue and margin targets.
• Accurately process Sales Orders and Bids generated through telephone sales transactions.
• Assist customers who pick up their order at our Profit Center.
• Find innovative ways to grow sales with existing customers and become their trusted advisor.
• Generate sales leads that develop into new customers.
• Identify opportunities for value-added services and articulate our solutions.
• Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction.
• Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team.
• Communicate any changes in a customer’s business that might cause a credit risk to the Profit Center Manager and Credit Manager.

Qualifications

• 1 year of experience in customer service or inside sales; contractor sales preferred.
• Knowledge of products sold in the Profit Center preferred.
• Proficiency with Microsoft Office (Outlook, Word, Excel) to communicate via email, maintain weekly sales plans, call reports, and customer contact files, and analyze customer data.
• Outstanding customer service, telephone/verbal communication, and listening skills.
• Product knowledge to answer customer questions and identify opportunities to upsell or cross-sell.
• Ability to build influential relationships with customers and vendors through open and interactive communication.
• Ability to ask probing questions to understand customer needs, overcome objections with profitable solutions, explain value-added services, and close the sale.
• Ability to build positive working relationships and inspire teamwork with coworkers.
• Ability to learn and operate computer systems used to process orders and to operate warehouse material-handling equipment.
• Read, write, speak, and understand English; basic math skills (addition, subtraction, multiplication, division with whole numbers, fractions, and decimals).

Our culture rewards exceptional people who drive business and share in financial success. In addition to a competitive starting wage, Hajoca offers a Profit-Sharing Program with the opportunity to earn a direct share of profits annually. The benefits shown below apply to full-time and/or other team members as indicated.

• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service
• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits

* Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.

Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).

All qualified applicants will receive…