Account Manager

Ever Pass Media is a premier media and technology platform dedicated to commercial businesses. We aggregate and distribute premium live sports—including NFL Sunday Ticket, Peacock exclusives, and TKO Group content—to commercial venues nationwide. Backed by the NFL and Red Bird Capital Partners, we are revolutionizing how fans experience live sports in public spaces by providing businesses with the content and tools they need to drive growth.

As an Account Manager, you will be the primary point of contact for our commercial partners. Your goal is to ensure our customers (ranging from local sports bars to national hotel chains) are maximizing the value of the Ever Pass platform. You will manage the post-sale relationship, focusing on retention, upselling new content packages (like ESPN+), and ensuring technical success.

• Relationship Management:
  Act as a trusted advisor to venue owners and operators, helping them use sports content to increase "dwell time" and patron spend.
• Portfolio Growth:
  Identify opportunities to upsell new sports packages and marketing tools (like the UPshowinteractive signage platform).
• Retention & Renewals:
  Manage the end-to-end renewal process for annual subscriptions, ensuring high retention rates across your assigned territory.
• Customer Onboarding:
  Partner with our Solutions Architects to ensure seamless technical setup of streaming hardware and software.
• Performance Tracking:
  Use data and analytics to show customers the "ROI of Sports," highlighting how specific games or events drove foot traffic to their locations.
• Cross-Functional Collaboration:
  
  Bring "voice-of-customer" feedback to our Product and Content teams to help shape our future roadmap.

• Experience:
  
  4–7+ years in B2B Account Management or Sales, ideally within SaaS, hospitality tech, or media.
• Sports Knowledge: A deep understanding of the sports media landscape and how live events (NFL, UFC, Soccer) impact the hospitality industry.
• Consultative Mindset:
  Ability to translate complex media licensing and tech specs into clear business value for non-technical business owners.
• CRM Proficiency:
  Experience managing pipelines and customer health scores in Salesforce or similar tools.
• Grit & Ownership: A self-starter who thrives in a fast-paced, "startup" environment where processes are still being built.

• High Impact:
  You are selling a product that businesses actually want and need to stay competitive.
• Elite Partnerships:
  Work directly with the biggest names in sports, including the NFL, Apple, and Peacock.
• Comprehensive Benefits:
  Includes competitive base + commission, Unlimited PTO, 401k match, and "Mental Health & Recharge Days."
• Culture: A collaborative, "down-to-earth" team that celebrates wins with regular social events and happy hours.

This position is currently a hybrid role with 3 days in the office a week. Role is based in Denver, CO, Chicago, IL or Greenwich, CT.

The anticipated base salary range for a new hire into this position is $70,000 - $90,000 + bonuses. In compliance with local law, the range above reflects the current hiring range for this position. Ever Pass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees.

Ever Pass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when Ever Pass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements.

Ever Pass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, Ever Pass partners with…