Aesthetics Training Manager, SkinCeuticals

Job Title

Aesthetics Training Manager, Skin Ceuticals

Dermatological Beauty

Must reside within assigned territory (Denver, CO. Dallas TX, or Salt Lake City, UT)

This position will be responsible for executing in‑office training, hands‑on training, live and virtual seminars, and other technical training classes as needed. These trainings and seminars are designed to enhance the knowledge of the Skin Ceuticals brand, protocols, and science to our external customers, staff members, and consumers. This position will work in designated regions and support the training needs of customers within, but not limited to, Flagships, Skin Labs, Corporate Accounts, high growth opportunity accounts, and accounts new to the Skin Ceuticals brand.

The Aesthetics Training Manager will also support Education and Sales programs that correlate to brand initiatives (i.e., Professional and Master programs, social selling, etc.).

Live Seminars

• Facilitates customer facing, small and medium sized seminars (10‑85 people), in the field utilizing tools and assets provided and delivers consistent messaging on topics including product knowledge, professional protocols, integrated skincare, science, selling techniques, social selling, and hands‑on training focusing on chemical peels and dermaplaning.
• Assists in recruiting within assigned region for seminars utilizing internal and social platforms with provided assets.
• Logs attendance for seminars in our CRM, Sales Force, utilizing predetermined coding for tracking purposes.
• Collaborates with local sales team members to gain maximum ROI by targeting the right audience based on the content to be presented.
• Manages logistics for all field‑based, in‑office trainings.
• Manages logistics for all live seminars within assigned region (in collaboration with the sales leaders) including sourcing locations, contract execution, meeting needs, gratis, and final attendee lists within a given budget for each event.

Virtual Seminars & Specialized Trainings

• Delivers customer facing virtual seminars to our B2B customers (10‑125 people) utilizing tools and assets provided; delivering consistent messaging on topics including product knowledge, professional protocols, integrated skincare, science, selling techniques, social selling, chemical peeling, and assisting hands‑on pre‑learning courses.
• Delivers excellent education via streaming services (Zoom and Teams) and exemplifies Skin Ceuticals branding utilizing displays in backgrounds as well as appropriate product positioning.
• Sets up all displays, participant guides, and demonstration products at in‑office trainings consistent with leadership directives and plans for consistent delivery of content.
• Prepares monthly reports, which will include a calendar of training activities, budget utilization, summary of feedback from trainings, and all corporate required forms such as expense reports per timing parameters.
• Entires all virtual participants into our CRM, Sales Force, for tracking purposes within 5 days of a virtual seminar.
• Collaborates with local sales team members to gain maximum ROI by targeting the right audience based on the content to be presented.

In‑Office Trainings

• In collaboration with sales leaders, maintains a consistent call plan with the local sales team to create a fair rotation ensuring every territory can utilize the Aesthetics Training Manager in an effective and impactful manner.
• Delivers in‑office trainings with contractual strategic partners including Flagship accounts, Corporate Accounts, Skin Labs and other high potential opportunities identified in collaboration with the Regional Sales Director.
• Optimizes time in territories by collaborating with local sales team members to deliver in‑office training to prospective accounts, existing accounts with high potential, new accounts that meet the minimum qualifier, and/or to accommodate other reasonable training requests.

Social Selling

• Supports in office selling events as identified by leadership and Regional Sales Director aligning to the overall social selling initiative.
• Maintains a professional social profile on sites deemed appropriate by leadership;…