Sales Professional - Inside Sales

Responsibilities

• Lead Generation:
  Hold self‑accountable for prospecting a minimum of 1–2 hours each day.
• Obtain referrals from families served by the location.
• Network and build community and civic relationships.
• Explain and present presentations to families served and referred families.
• Maintain and track activity levels to ensure productivity.
• Build relationships with families, responding to client inquiries in a timely, respectful, sensitive and professional manner.
• Connect with families through listening, honest communication and genuine concern.
• Develop an understanding of each family’s unique needs and offer solutions that provide value to them.
• Stay in touch with families to ensure satisfaction.
• Prepare for all appointments and perform all procedures with professionalism and attention to detail.
• Follow through on all customer problems and requests.
• Build trust‑based relationships to earn the right to ask for and receive referrals, protecting family members, relatives and friends by educating them on the benefits of pre‑planning.
• Represent a continuous link from services provided at need, through aftercare, to providing services to protect families in the future.
• Collaborate and team with funeral directors, location managers, and other members of funeral home and/or cemetery staff to provide seamless, high‑quality service.
• Thoroughly review previous services and contacts with families to prepare to support current needs and/or sales.
• Share family concerns with the rest of the SCI team.

• High school diploma or equivalent.
• 1–2 years of college or an equivalent of education and experience.

• 1–2 years of customer service or sales industry experience preferred.

• Current state/province issued driver’s license with an acceptable driving record.
• Insurance license if required by state/province law and as prescribed by each state board.

• Must be able to pass the Company’s internal presentation certification within thirty days of hire.
• Ability to work a number of evenings and or weekends every month.
• Ability to drive frequently.
• Ability to obtain and maintain an insurance license if required by state/province.
• Flexible hours but, at times, must have the ability to work up to 12 hours in a day.
• Ability to treat others with empathy and respect.
• Knowledge of computers and some software.
• Customer service skills.

$19.29 per hour ($40,000 to $100,000 annually based on a strong commission‑based incentive structure). In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.
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Note:

As part of the total compensation plan, this position pays no less than $19.29 per hour for all hours worked.)

Equal Opportunity Employer, M/F/D/V. SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Denver, CO 80231, United States