Solutions Engineer

Requirements

• 2-3 years of experience as a Sales Engineer or in a similar role, specializing in complex pre‑sales activities within an enterprise cybersecurity environment.
• 2-3 years of experience deploying endpoint agents on Windows and Mac platforms.
• Prior experience with data protection technologies (DLP, IRM, DSPM, CASB).
• Strong sales presence and excellent communication skills. Demonstrated ability to multitask and prioritize effectively under pressure.
• Skilled in problem‑solving, both independently and as part of a team.
• Open to travel.

• As a Mid‑Market Solutions Engineer at Cyberhaven, you will play a vital role in supporting our Mid‑market and SMB Sales teams.
• You’ll be responsible for assisting with opportunities throughout the pre‑sales process—from initial qualification through production hand‑off—primarily focusing on accounts with fewer than 2,500 employees.
• This position requires a blend of technical acumen and strong communication skills to deliver compelling product messaging and demonstrations.
• You’ll guide technical product evaluations, build and maintain key partner relationships, enable and support channel partners, and collaborate closely with Product Management and Engineering.
• Your contributions and field insights will help drive continuous product improvement and foster success in a channel‑driven sales model.
• Support the Mid‑market and SMB Sales teams with opportunities in a pre‑sales capacity from qualification through production hand‑off. Generally, these are accounts with less than 2,500 employees.
• Learn, create, and deliver compelling messaging and demonstrations of products and solutions that differentiate from competitors or legacy solutions.
• Guide technical evaluations via POC ownership, and manage the evaluation process to a successful conclusion.
• Maintain key partner technical relationships and effectively enable and demonstrate channel partners to excel in a channel‑driven sales model.
• Collaborate with Product Management and Engineering teams on new feature releases and provide feedback on current feature capabilities based on field experience/input.