Inside Sales Product Manager

Pay & FSLA Status: Competitive Compensation, D.O.E.;
Salary Exempt Position

Regular Schedule & Shift: Monday - Friday

Regular Weekly

Hours:

Full-time/40 hours per week

Management Position: No

Ore Pac Building Products is a wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry. Our vision is to create trusted partnerships by providing quality products and maintaining strong relationships through unmatched service, operations, and logistics. Our mission:
Make Complicated Simple™.

Under the direction of the Sales Manager, the Inside Sales Product Manager is responsible for managing new building materials accounts from the office while working in conjunction with Outside Sales Representatives to maintain and grow existing accounts in an established territory. They are responsible for educating the distribution chain on all features and benefits of assigned product line(s). This position is also responsible for managing inventory maintenance, developing and maintaining relationships with sizeable accounts, as well as creating demand with the downstream participants (general contractors, dealers, distributors, and key influencers) in the market area.

This is a full-time position. Normal days of work are Mondays through Fridays. Shift availability may vary. Hours may need to be extended or adjusted at any time, with or without notice, to meet the needs of the organization.

• Prospect via phone, email, and other methods to meet established sales goals as set by Sales Management.
• Proactively identify, contact, and cultivate new business opportunities while conducting high-level conversations with key buying personas; uncover business challenges and identify relevant new business opportunities for prospects surrounding Ore Pac offerings and partnerships.
• Engage phone prospects in data-driven, consultative dialogue about Ore Pac product offerings; actively listen to client responses and ask relevant questions to determine how Ore Pac can help them meet their own sales goals.
• Collaborate with Sales management to assist in the development of personal call strategies and messaging, driving more opportunities for new business.
• Actively contributes to the success of the Sales channel by participating in relevant annual, quarterly, and weekly business planning activities including opportunity management and attainment of sales goals.
• Maintain customer relationships with new and assigned customer accounts.
• Develop and maintain a thorough knowledge of Ore Pac’s pricing structure and services.
• Follow-up on all generated quotes to assure that the customer is being serviced and to anticipate the potential opportunity to earn the business.
• Demonstrate and introduce new products, services, and developments to established accounts.
• Participate fully in training sessions, meetings, skill building, sales presentations, and professional development classes.
• Process cancellations or changes in sales orders and communicate the changes with the appropriate departments.
• Coordinate and resolve customer concerns, including delivery errors, short shipments, and returns of the damaged product.
• Develop an effective and productive working relationship with product management, Operations, Corporate staff, and personnel in neighboring branches. Coordinate sources of supply to obtain the most economical purchases possible.
• Responsible for finalizing and issuing purchase orders to assigned vendors for designated product lines on a daily basis. Review supplier confirmations for accuracy related to order details, specifications, branch information, pricing, quantities, and expected delivery dates. Complete oversight for samples and displays for assigned product lines, working with the branch sales team to understand and determine the needs of each market within the sales region.
• Evaluate the dependability and resourcefulness of suppliers and competitive quotations, placing orders to Ore Pac’s best advantage.
• Maintain responsible and accurate records with regard to purchasing, pricing, and deliveries.
• Develop and maintain catalog price pages on assigned product…