Director of Business Development

Director of Business Development Key Responsibilities

• Develop glass and calibration sales to attain revenue goals in all markets.
• Recruit, train, manage, ensure accountability, and support respective account executives.
• Provide ongoing coaching through ride-along, field visits, and performance management. Replace employees who fail to meet term sales goals.
• Develop and maintain sales expectations with monthly, quarterly, and annual reviews to measure results.
• Fill in for understaffed markets, including in person sales calls and territory blitzing.
• Conduct annual performance reviews and support compensation planning.
• Oversee customer referrals and issue resolution.
• Manage AE territories, agent lists, and service area mapping.
• Ensure CRM compliance/accuracy using company approved customer management tools.
• Assist AEs with planning and managing their customer list including replacing underperforming customers quarterly.
• Create branded materials, marketing campaigns, and digital assets.
• Ensure AEs maintain property marketing material inventory for preparedness.
• Calculate and validate commission earnings, approve payroll, manage paid time off (PTO), and review expenses of direct reports.
• Track monthly sales performance. Report sales timely to leadership for evaluation.
• Support industry events including trade shows, golf tournaments, community events, and insurance conferences.
• Lead planning calls and coordinate on-site needs.
• Evaluate and identify markets for new AE roles and staffing needs.
• Develop and maintain staffing levels to meet and surpass monthly and annual revenue budgets.
• Develop customer list with direct reports to target and close new sales with all customer segments.
• Lead Classic Collision & UAGE brand integration including co-branded materials, messaging, SOPs, and territory alignment.
• Pursue national insurance and fleet agreements, dealership partnerships, and cross-selling opportunities.
• Develop and implement AE training to keep staff current with operations practices and credibility to customers.
• Monitor pricing and insurance approval challenges.
• Participate in I-CAR committees, technical school boards, and annual events.
• Other duties as assigned.

• Experience working with senior leadership to shape sales strategy.
• Proven success in new business development, negotiation, and revenue growth.
• Corporate/business-focused experience.
• Ability to travel up to 50%. Overnight travel required.
• Valid driver's license.
• Minimum 5 years of outside B2B Experience.
• Advanced Microsoft Office skills.
• Strong written and verbal communication skills.
• The ability to present and train effectively in large group settings, as well as comfort with public speaking to larger audiences.

• Integrity & accountability
• Customer service excellence
• Innovation & continuous improvement
• Teamwork and cross-functional collaboration

• Frequent standing, walking, bending, and lifting up to 50 lbs required.

Ultimate Auto Glass and Electronics welcomes diversity and is an EEO Employer.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.