Account Manager

CLI Services Account Manager

Location: Denver, CO

Reports To: Sales Director

Employment Type: Full-Time

Compensation: Uncapped earning potential – $55,000 Base +
Commissions: (Average $125,000/year based on sales targets.)

• Paid holidays.
• Paid sick time.
• Paid time off for full-time employees.
• 401(k) retirement plan with company match.
• Section 125 pre-tax benefit option.
• Medical and dental insurance.
• Life insurance.
• Short-term disability.
• Training opportunities.
• Uniforms.
• FAMLI benefits, as applicable.

CLI Services is looking for a relationship-driven, detail-oriented, and solution-focused Account Manager to grow and manage customer relationships across commercial, industrial, municipal, and facility-based accounts.

This is not a transactional sales role. It is a consultative account-management position for someone who understands how to listen to customers, identify needs, develop practical solutions, coordinate with internal teams, and follow through until the work is delivered, billed, and done right.

As a Lighting Account Manager, you will own and grow an assigned book of business by building trusted relationships with existing and prospective customers. You will develop account plans, uncover opportunities, prepare proposals, coordinate orders, track progress, and serve as a key point of contact for customer needs. You will work closely with sales leadership, operations, project management, accounting, logistics, marketing, and technical service teams to ensure customers receive responsive service, accurate proposals, timely delivery, and high-quality results.

The right person for this role is organized, proactive, technically curious, comfortable with follow‑up, and energized by helping customers solve real facility and infrastructure challenges.

• Build and grow strategic accounts.
• Manage customer relationships from first conversation through follow‑through.
• Prepare proposals, quotes, and orders with accuracy.
• Coordinate across teams to deliver results.
• Stay sharp and solution‑driven.

What Success Looks Like:
In this role, success means building trust, growing revenue, and helping customers move from need to solution with confidence.

• Achieving assigned annual sales and revenue goals.
• Building a strong proposal pipeline and meeting proposal activity targets.
• Responding to new estimate requests within 24 hours.
• Maintaining accurate and timely proposal, order, and customer data.
• Following up consistently after the sale and maintaining strong customer contact.
• Receiving positive feedback from customers and internal team members.
• Protecting margins by clearly understanding project scope, materials, timing, and customer expectations.

• At least 3 years of sales, account management, customer relationship, or technical experience in energy‑efficient lighting, electrical maintenance, facility services, construction, or a related contractor environment.
• Associate’s degree, bachelor’s degree, or equivalent trade/industry experience.
• Demonstrated ability to take initiative and work independently without close supervision.
• Strong consultative selling, problem‑solving, and customer‑service skills.
• Excellent organization, time management, and attention to detail.
• Ability to manage multiple priorities in a fast‑paced environment.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office, Outlook, CRM/account‑management software, and the ability to learn company systems such as Sage.
• Valid driver’s license and ability to visit customer sites as needed.

• This position operates in a hybrid working environment, with approximately 80% of time spent in an office setting and 20% of time spent in the field. The role requires the ability to perform both sedentary office duties and occasional field‑related physical activities.
• While in the office, the employee must be able to remain in a stationary position for extended periods, use a computer and other office equipment, type, view monitors, participate in meetings, communicate clearly, and perform tasks involving repetitive motion. The employee may…