Temporary Sales Support Assistant, KMGH

WHAT YOU'LL DO

• Contact clients as needed regarding ad materials, pricing, billing or special upsell opportunities.
• Input ads into the ad order system.
• Assist in collecting and composing ad copy, maintaining the account base, and ensuring high customer service.
• Work closely with order entry, traffic, and layout teams to ensure client advertising schedules are met.
• Calculate and communicate rate packages to clients and prospects.
• Assist the Sales Manager on special project details (production schedule, rate authorization, and communication).
• Facilitate and process sales presentations.
• Generate sales reports.
• Identify and correct billing errors or issues prior to the end of the month.
• Input client billing adjustments within the same month as disputes are identified.
• Attend sales training and planning meetings.
• Research problems that develop with accounts and troubleshoot to provide satisfactory conclusions for both the property and customer needs.
• Handle daily general clerical functions such as filing, answering phones, creating correspondence, and calculating rates to quote to customers.
• Arrange and distribute advertising materials and sales reports to the proper areas in a timely manner.
• Provide exemplary customer assistance.
• Adhere to company policy and assigned performance standards.
• Perform other duties as assigned.

• High school diploma or equivalent required.
• Generally 2+ years of experience in administrative or sales support, or a related field preferred.

• Strong customer service skills.
• Ability to read, analyze, and interpret sales demographics information and creative layouts.
• Ability to generate reports, business correspondence, and presentations.
• Strong communication skills and the capability to respond effectively to managers, colleagues, and customers.
• Ability to calculate figures related to advertising rate packages.
• Proficient use of Microsoft Office (Excel, Word, Outlook).
• Ability to learn new software programs such as ad order entry and customer relations management software.
• Good organizational skills and the ability to meet deadlines.
• Team player capable of working effectively both internally and externally.

Hourly: $23.50 - $26.00. Pursuant to state and local salary transparency laws, the salary range posted is specific to candidates who will perform this work in Colorado.

• Full medical, dental and vision benefits, as well as certain other health and wellness benefits.
• Retirement savings plan with company match.
• Disability accident insurance, hospital indemnity, critical illness, life insurance, AD&D, , pet discount program, and employee assistance program.
• Additional benefits subject to eligibility and other plan terms, which will be provided upon hire.

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law.

The company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.