Manager Commercial Sales Support

Manager Commercial Sales Support

Location:

This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The Manager Commercial Sales Support is responsible for managing the staff and activities within a sales support unit assisting with new and renewal business.

How you will make an impact:

• Oversees the administrative support to the Sales teams along with providing guidance to Sales Support associates
• Manages the activities associated with the support of selling, servicing and retaining activities for brokers and clients ensuring accuracy and timeliness.
• Develops and ensures policy and procedure continuity and oversees processes for consistency.
• Identifies and implements best practices, including problem solving process improvement, training and development
• Monitors production activities and provides reporting to leadership
• Manages and provides guidance on the resolution of routine sales, claims and benefit issues (as necessary)
• Engages and fosters relationships, both internally and externally, hires, trains, coaches, counsels, and evaluates performance of direct reports.

Minimum Requirements:

Requires a BA/BS and a minimum of 5 years of experience in the health insurance or related industry, including significant experience in at least one area such as Operations, Sales, Service, or Account Management; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Leadership experience strongly preferred.
• Experience supervising a remote staff strongly preferred.

For candidates working in person or virtually in the below locations, the salary
* range for this specific position is $99,624 to $163,668.

Location(s):
California, Colorado, Nevada

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans.

The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion, consistent with the law.