Safety Specialist
Listed on 2026-07-21
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Sales
Business Development, Account Manager, Customer Success Mgr./ CSM
Salary Range: $60,000.00 To $90,000.00 Annually
Summary / ObjectiveTool Country is seeking a dynamic and entrepreneurial Safety Specialist to develop and grow a comprehensive safety offering for industrial and construction customers. This position operates with significant autonomy from the traditional day-to-day sales structure and is responsible for building a safety-focused book of business, developing consultative solutions, coordinating customer training, and creating differentiated safety programs that strengthen Tool Country’s position in the marketplace.
The Safety Specialist will maintain a select group of accounts to remain connected to current market needs while partnering with Account Managers, vendors, safety organizations, apprenticeship programs, and professional safety communities. The role is expected to identify opportunities, provide strategic safety expertise, and route general sales opportunities to the appropriate internal team members.
Essential Functions- Build and expand a dedicated safety sales network and safety-focused book of business.
- Develop and execute a safety sales strategy that supports company goals while remaining focused on strategic safety initiatives.
- Identify relevant sales opportunities and communicate or transfer them to the appropriate Account Manager or internal stakeholder.
- Support Account Managers with defined safety projects, customer needs, and strategic opportunities, with clear ownership and completion expectations.
- Cultivate relationships with safety organizations, apprenticeship programs, professional safety communities, vendors, and end users.
- Use a consultative sales approach to understand customer risks, applications, training needs, and compliance objectives.
- Engage in high-level customer conversations and strategic account meetings to position Tool Country’s safety solutions effectively.
- Coordinate and deliver customer product demonstrations, safety training sessions, and vendor-supported educational events.
- Challenge conventional practices in the safety supply industry and develop solutions that differentiate Tool Country from competitors.
- Identify new products, services, training opportunities, and programs that create meaningful customer engagement.
- Monitor safety-industry trends, regulations, certifications, and emerging customer needs.
- Manage a select book of business to maintain relevance to current sales trends, customer expectations, and market conditions.
- Maintain consistent touchpoints with assigned and strategic accounts.
- Develop opportunities through physical customer visits, vendor interaction, professional networking, and follow-up activity.
- Maintain accurate account, opportunity, activity, and follow-up information in Net Suite and Rep Move.
- Collaborate with Account Managers, Customer Service Representatives, Purchasing, Operations, and vendors when support is needed to complete customer initiatives.
- Clearly establish ownership, deadlines, and communication expectations for shared safety projects.
- Delegate routine quoting and transactional follow-up to the CSR team when appropriate so field time remains focused on customer development.
- Serve as a strategic safety resource without becoming routinely responsible for general sourcing or unrelated sales inquiries.
- Operate independently and remain focused on developing the safety business unit and strategic customer partnerships.
- Prioritize field activity and customer engagement during the morning, with computer work, follow-up, and administrative tasks generally completed in the afternoon.
- Avoid becoming delayed by routine quoting while in the field; route quotes to the CSR team and request support from sales leadership when needed.
- Meet established activity expectations, including approximately 10 vendor interactions per month, 5–10 documented Rep Move activities, and regular physical customer visits.
- Participate in coaching, training, and performance-development activities and demonstrate consistent use of required tools and processes.
- Sitting, standing, and walking intermittently throughout the day;…
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