Inside Sales Representative

Inside Sales Representative

Your role:

As an Inside Sales Representative, you will be responsible for growing accounts in your territory with products from Core Flour, Specialty grains, and future portfolios to achieve sales goals. As a team member, you will utilize the Customer Engagement Process, and other defined tools and processes, while working alongside your Sales Leadership to manage the internal network and minimize barriers to achieving sales performance goals.

As a Seller, the Ardent Mills Values of Trust, Serving, Simplicity, and Safetywillguide your decisions, while upholding Our Promise we make to our Team Members. Youwilllisten, learn, and serve your team and Customers. Youwillwork with your Sales Director to deliver superior business results while embracing a mindset of change resiliency, showcasing learning agility, and challenging yourself to do better.

Above all you will be expected to carry out all your activities with reliability, integrity, compliance and in a safe, environmentally responsible, and efficient manner.

• 50% Customer Facing Sales Activities
• 35% Non-Customer Facing Sales Activities
• 15% Internal Non-Sales Activities

• Engage customer account stakeholders to identify new opportunities for growth across products and services;
• Work with Sales Leadership to appropriately prioritize time and effort allocation among accounts to optimize business outcomes
• Work closely with the Marketing team to optimize commercial promotional efforts
• Participate in meetings with Sales Leadership and team to prioritize accounts, identify account growth opportunities, forecast account growth, and discuss other methods to achieve sales and business objectives

• Research Customer prospects in advance of initial connections to gain an understanding of their business, product lines, and end Customers to develop recommendations on how to meet their needs in alignment to Ardent Mills Solutions
• In partnership with the customer, identify key decision makers and influencers, build strong relationships with them, and engage in fruitful discussions to understand the needs and priorities of the account
• Enable connections between customer decision influencers and internal Ardent Mills counterparts where needed (e.g., Marketing, Supply Chain, RQT, Operations, Annex)
• After securing the sale, maintain coordination of activities, continually refresh awareness of Customer needs and changes to decision-makers and influencers

• Identify viable solutions from the Ardent Mills product portfolio to include options that meet Customer needs and preferences
• Align internal products, services, and solutions that achieve strategic and financial objectives
• Define and communicate relevant value propositions in a way that details the benefits of partnering with Ardent Mills and differentiates us from our competitors

• Create and deliver proposals, including pricing, that reflect Ardent Mills identified solutions and differentiated value
• Conduct negotiations for mutually beneficial agreements while maintaining and growing strategic partnerships; leverage legal team to manage supply agreement and contract execution processes

• Ensure accurate set-up and communication of Customer contracts specifications to all relevant internal teams (supply chain, mills, etc.)
• Execute the customer or account onboarding process, through clear and timely communication with both internal and Customer stakeholders

• Support Customer Service, when needed to confirm order, facilitate payment and ensure satisfaction
• Ensure Customer issues and requests are addressed and followed up on quickly and effectively through collaboration with other functions
• Partner with Customer Service and other functions to deliver on expectations

• Collect and document findings on account feedback regarding overall satisfaction with Ardent Mills to develop improvements for products and services
• Reinforce value of Ardent Mills to our Customers by leveraging data and analytics demonstrating the strategic and quantitative benefits of the partnership

• Develop deep Customer expertise relevant to their territory, segments, and the industry overall; use insights to differentiate Ardent Mills with Customers and regularly share insights with Sales Leadership
• Maintain a deep understanding of the products and services available in their portfolio, while staying up-to-date with new innovations, products and offerings from Ardent Mills

• Leverage existing Ardent Mills resources and technology, such as Salesforce or CRM, to operate effectively
• Utilize internal support teams when needed to better service customers accounts
• Work with Sales Leadership to validate…