Representative, LATAM; Denver

Minimum Requirements

• Manage and track the entire renewal process, coordinating and communicating customer renewal intentions with Sales, Finance and other members of the organization.
• Working closely with partners and customers internally and externally, understanding contracts and the different terms and conditions aligned with each customer.
• Generating and sending quotes 120 days in advance that meet the customers contractual requirements.
• Engage customers in a value discussion surrounding their renewal building relationships with key stakeholders to help aid on-time renewals.
• Working closely with Account Managers and Customer Success Managers on customer strategies and sales plans.
• Provide information to internal and external customers regarding quotes, reinstatement's, co-termination and consolidation of contracts.
• Work in a team environment to ensure the completion of assigned tasks within specified deadlines for an assigned region.
• Provide information for internal management reporting.
• Meet all contractual and reporting deadlines.
• Perform additional duties as required.

• Manage and track the entire renewal process, coordinating and communicating customer renewal intentions with Sales, Finance and other members of the organization.
• Working closely with partners and customers internally and externally, understanding contracts and the different terms and conditions aligned with each customer.
• Generating and sending quotes 120 days in advance that meet the customers contractual requirements.
• Engage customers in a value discussion surrounding their renewal building relationships with key stakeholders to help aid on-time renewals.
• Working closely with Account Managers and Customer Success Managers on customer strategies and sales plans.
• Provide information to internal and external customers regarding quotes, reinstatement's, co-termination and consolidation of contracts.
• Work in a team environment to ensure the completion of assigned tasks within specified deadlines for an assigned region.
• Provide information for internal management reporting.
• Meet all contractual and reporting deadlines.
• Perform additional duties as required.

• Experience working with software renewals.
• Proven ability to assess, manage and operate effectively given multiple priorities in a time sensitive environment.
• Proven ability to manage high volumes of renewals at any given time.
• Self-starter, highly motivated, and committed to getting results.
• Strong organizational skills, including detailed record-keeping, excellent and independent follow-through, and a high degree of accuracy.
• Excellent verbal and written communication skills.
• Proven track record of flexibility in a team setting.
• Excellent word processing and spreadsheet experience in MS Word and Excel.
• Based in a commutiable distance from our Denver, CO office

• Experience working with software renewals.
• Proven ability to assess, manage and operate effectively given multiple priorities in a time sensitive environment.
• Proven ability to manage high volumes of renewals at any given time.
• Self-starter, highly motivated, and committed to getting results.
• Strong organizational skills, including detailed record-keeping, excellent and independent follow-through, and a high degree of accuracy.
• Excellent verbal and written communication skills.
• Proven track record of flexibility in a team setting.
• Excellent word processing and spreadsheet experience in MS Word and Excel.
• Based in a commutiable distance from our Denver, CO office

• Portuguese/Spanish spoken and written advantageous.
• Knowledge of Dynatrace software products.
• Knowledge of licensing and product pricing.
• Basic Sales skills.
• Good numeracy skills.

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• You'll get to work at the forefront of innovation with…