In-Home Sales & Tech Support

About the Role

In-Home Sales & Tech Support (Full-Time) - a local, in-home field role requiring daily travel to customer residences. This is an entry-level position for someone who enjoys talking to people and wants hands-on sales experience.

As an In-Home Sales & Tech Support you will help customers through our Serve, Solve, Sell approach:

• Serve - Meet customers at home, office or wherever scheduled by Asurion, provide exceptional customer service and prioritize the customer first.
• Solve - Address and resolve customers’ tech issues, deliver an understandable solution regardless of their tech knowledge, and ensure a satisfactory resolution.
• Sell - Leverage Asurion's range of products to offer tailored solutions, identify needs through active listening, and close sales using strong negotiation and communication skills.

Responsibilities also include ongoing coaching, mentoring, independent field work, and the use of onsite training to gain product knowledge.

• Comfortable working in a sales environment with set targets.
• A valid driver's license and satisfactory driving record with at least 1 year of driving experience.
• Proof of valid car insurance (excluded: Manhattan) and a personal vehicle (excluding motorcycles).
• Maximum expected travel distance of 120 miles one-way.
• Personal cellphone for in-job communication.
• Comfortable working around household pets.
• Efficient, adaptable, goal-oriented and persuasive communication skills.
• Open-minded with a passion for learning a wide range of skills.
• Outgoing personality thriving in human interaction.
• Will work a varied five-day week that may include evenings, weekends, and holidays.

Full-time schedule: 5 days/week, 12:05 pm - 8:00 pm. Flexibility may be required based on business needs.

• Base hourly rate: $25.58 per hour, guaranteed for all hours worked, paid biweekly.
• Uncapped commissions based on sales performance, paid biweekly.
• Mileage reimbursement based on IRS guidelines, paid weekly.
• Phone stipend: $35, paid monthly.
• Three to four weeks of paid training.
• Earned pay available for early access.

Uncapped commissions, mileage reimbursement, phone stipend, paid training, early pay access, and a supportive growth environment.

Asurion is an equal opportunity employer. We hire the best available candidate for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality, ethnic origin, color, disability, or any other protected characteristic.