Senior Sales Manager

Exciting opportunity for an energetic sales leader in the Denver market who can appreciate representing a Hyatt branded hotel that offers over 30,000 square feet of meeting space, including our exquisite ballroom, amphitheater and flexible conference rooms.

Hyatt Regency Denver Tech Center is searching for an experienced & dynamic Senior Sales Manager. Must be a passionate Sales Manager with a proven track record that demonstrates passion & ability to drive the team to meet financial goals.

Here’s to your journey in leading the Hyatt Regency Denver Tech Center, aimed to outshine the competition with a dedicated sales organization & support from an experienced General Manager and Corporate team.

The Senior Sales Manager will lead efforts to solicit, book, plan, and coordinate meetings and functions while maximizing banquet space to meet and exceed revenue goals. This role requires advanced expertise in sales, an ability to foster client relationships, and leadership in executing strategies. The Senior Sales Manager serves as a liaison between the client and hotel departments, ensuring exceptional service delivery.

The position involves direct reporting to the Director of Sales & Marketing and requires strong leadership in representing Westmont Hospitality standards.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Envision

• Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales & Marketing. Identifies revenue opportunities for the hotels based on the event profile.
• Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process.
• Exceeds company minimum standards with the sales process and acts as a mentor for others within this area.
• Understands the overall market in which they sell-competitors’ strengths and weaknesses, economic trends, supply and demand, etc.
• Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, etc.
• Conducts customer site inspections
• Excels at proactive selling. Targets key accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. Focuses on accounts with larger potential sales revenue.
• Responds to incoming inquiries within their market segment within 4 hours.
• Closes the best opportunities for the hotel based on market conditions and hotel’s needs.
• Accurately forecasts group sleeping rooms and revenue for his/her groups prior to the turnover and continues to be a partner for this process after the turnover.
• Creates sales contracts as required.
• Comprehends budgets as needed to assist in the financial management of department. Understands the impact of department's role in the overall financial goals and objectives of the hotels and manages to achieve or exceed budgeted goals.

• Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth.
• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event.
• Makes presence known to customer at…