Outdoor​/Retail Account Manager

Compensation:
Base salary starting at $60k + commission

Job Type: Full Time

Reports to:

Sales Manager

Brist Mfg is a comprehensive creative agency and OEM apparel manufacturer. We provide businesses small and large, the ability to create highly customized and truly unique merchandise at industry-low minimums without sacrificing quality. It is our goal to align with and develop client relationships that can benefit from our technical and logistics services including website, e-commerce, warehousing and fulfillment solutions. We give our customers a blank canvas, allowing them to create without limitation, ultimately helping them leverage their brand and differentiate themselves in the marketplace.

We take pride in helping our customers rethink the power of merchandise and revenue stream by delivering the highest quality products and best-in-class service to our valued customers.

The Account Manager’s primary role is to maximize sales opportunities through the development and execution of a robust retention and growth sales strategy, promoting frequent customer engagement, strengthening customer relationships, and year-over-year increases with existing key accounts. This position actively responds to inbound sales inquiries.

The Account Manager facilitates the acquisition, onboarding and retention of customers through a multi-step sales pipeline process that is reliant upon identifying customer needs, addressing brand challenges and providing valuable solutions. Daily sales and customer interactions require the ability to synthesize, communicate and manage many order requirements to others within the organization.

Consistently hitting, if not exceeding, established sales goals and targets is an expectation of this position.

The Outdoor/Retail AM works designs and builds/executes merchandise plans for our top-tier customers. These customers have a minimum annual spend of $50K in merchandise. This category can be highly complex due to all the retail requirements (retail finishing, drop shipping, compliance certifications).

• Effectively manage sales, profit, forecasting, internal and external communication, reporting, administrative and customer service for a group of assigned customers.
• Develop/deploy strategies catered to growing existing customer base.
• Develop and onboard new key accounts.
• Retain and grow existing accounts.
• Own your sales performance (forecasted to actual), course correct when necessary, be highly accountable.
• Analyze account performance and work with the product trend team to identify issues and opportunities for potential product expansion.
• Plan and execute customer focused sales presentations and product reviews.
• Develop and maintain an active relationship and dialogue with the customer to ensure year over year growth and retention.
• Accurately communicate customer art, garment and brand requirements with the creative team to ensure customer alignment throughout the design and portfolio development processes.
• Work collaboratively with the supply chain, creative and production teams to appropriately respond to customer inquiries.
• Prepare quotations in accordance with company policies and procedures.
• Be highly responsive & assist with urgent requests or issue escalations in a timely manner.
• Generate sales opportunities, manage sales cycles through successful close of business.
• Implement a mindset of continuous improvement, create efficiencies and reduce waste and over processing, create SOP’s.
• Tradeshow and customer travel is required.

• Highly organized and detail oriented.
• Product and trend expert.
• Displays grit and tenacity
• Great at networking
• Ability to execute sales strategy and plan
• Ability to talk and see high level strategy
• Self…