Chief Sales Officer

A high-ticket B2C business is hiring a Chief Sales Officer to take full ownership of its sales organisation and scale it well beyond where it sits today.

The business turns over the equivalent of around R16 million a month across roughly 160 front-end sales. The sales function works. It is not where it needs to be, and that is the job.

You will report directly to the CEO. The Sales Team Lead, who is also the strongest closer in the business, reports to you and stays in his seat on his existing structure. Closers and setters sit beneath him. The structure is CEO, then you, then the Sales Team Lead, then the closers and setters.

This is not a role for someone stepping up into the biggest job of their career. The business wants someone who has already run a larger and more sophisticated sales organisation than this one, and who can bring that experience, those systems and that thinking in with them.

• Overall sales strategy and the performance of the whole sales organisation.
• Managing, mentoring and developing the Sales Team Lead.
• Close rates, sales volume and revenue.
• KPI analysis, and finding the constraints holding performance back.
• Forecasting and performance reporting to the CEO.
• Sales process, scripts, objection handling and methodology.
• The call review, coaching and training systems.
• Diagnosing individual weakness across closers and setters, and fixing it.
• Standards, accountability and energy across the sales floor.
• Future recruitment and capacity planning.
• The management structure and systems needed to scale significantly.
• Working directly with the CEO on sales strategy and growth.
• The question you will answer continuously: what is stopping this business performing at the next level, and what has to change to get it there?

WHAT YOU MUST HAVE
10 years plus in sales, with significant time at senior leadership level. Ideally you have held the title of Chief Sales Officer, VP of Sales, Sales Director or a very senior Head of Sales.

You have managed Sales Ma