Customer Service Representative - Parts and Counter Sales

Job Description

We are currently hiring an experienced Customer Service/Inside Sales Representative for our Denver, CO location. This position services customers with information, product exchanges or repairs in a timely, helpful friendly manner.

• Provide an exceptional level of customer service.
• Handle a moderate volume of inbound calls related to heavy duty parts.
• Work to establish business relationships with customers, able to speak the customer's language.
• Know how to access information on our products and stay up to date on product and industry changes.
• Aid sales representatives with research of products, pricing, availability, and applications.
• Handle and process the incoming and outgoing of parts and product.

• Previous experience in a customer support role with strong communication skills
• Experience with heavy duty parts or tank truck equipment is a big plus
• Must have a technical aptitude with an ability to learn products
• Proficient in MS Office and other computer functions
• Must be able to meet the physical demands of the position
• Bilingual -- fluent in Spanish is a plus

D&W Diesel, Inc. is employee owned, $130 million business with over 350 employees in 8 locations. D&W has 50 years of history as an aftermarket distributor of heavy-duty truck and off-road equipment parts, remanufacturing and distribution of diesel engine components, and industrial products. We are dedicated to continued growth through investment in our modern facilities and our exceptional team of employees.

• Employee Stock Ownership Plan (ESOP)
• 401(k) with a company match
• Health, dental & vision insurance
• Disability & Life Insurance
• Paid Time Off & Paid Holidays at time of hire
• Monday -- Friday work schedule. We are open from 7:30 to 5:00PM

$22.00 - $26.50 hour

D&W is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are unable to apply online due to a disability, please contact the Human Resources Department at  for further assistance.

D&W has been in business since 1976 and an employee owned company since 2021. Our success is built on the talents, efforts and ideas of our employees. In addition to our corporate headquarters in Auburn, NY we have 8 branch locations in NY, NJ, MA, OH, and CO. Our benefits include weekday hours, paid time off, health and life insurance, Employee Stock Ownership Plan (ESOP), 401K + match, and employee discounts.