Loss Prevention Specialist

Applications due by February 20, 2026

Pay: $26-$27/hour

This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with Daily Pay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule:

Monday - Friday 9am-5pm

Full‑Time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre‑tax or post‑tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

The Specialist I, Loss Prevention will assist in strengthening Goodwill of Colorado’s Loss Prevention Program and assist in developing policies, procedures, and systems to safeguard company assets. This includes deploying tactics to prevent retail inventory shrinkage from internal theft, shoplifting, fraud, and administrative errors. The Specialist, Loss Prevention will partner with management to oversee physical security, internal and external theft monitoring systems, cash handling procedures, Point of Sales Management, and E‑Commerce tracking to minimize or eliminate product and cash losses.

The position may also involve periodic deployment to Goodwill of Colorado locations to perform loss prevention audits and to perform covert observation duties, as assigned.

• Conduct internal and external investigations as assigned.
• Conduct audits and investigations of employee activity.
• Conduct regularly scheduled random and pinpoint surveillance at assigned facilities which may occur during a location’s open and closed hours.
• Embrace and utilize AI‑powered tools and software for real‑time detection and analysis of suspicious activity to proactively identify and prevent theft.
• Monitor AI‑generated alerts from surveillance and point of sale systems and respond to potential incidents in an efficient and timely manner.
• Develop and maintain effective working relationships with local management and field support staff at all Goodwill facilities.
• Develop and maintain effective working relationships with local Police Departments, and where applicable, regularly attend and participate in Colorado Retail Crime Alliance meetings.
• Frequently review all facility Closed‑Circuit Television (CCTV) systems for any theft and fraudulent activities by employees and customers, including securing recordings for possible legal claims.
• Manage and assign security alarm codes and door access codes.
• Always protect the organization from foreseeable litigation.
• Conduct Loss Prevention trainings regularly.
• Conduct Loss Prevention audits at all facilities quarterly.
• Prepare investigative reports in a timely fashion as well as working with Human Resources (HR) and Department management of the area investigated for any personnel corrective action.
• Coordinates risk mitigation efforts with other areas of the business such as Retail, Operations, Contracts, Community Impact Departments, and IT.
• Act as liaison between the organization and vendor(s) responsible for site access, alarm monitoring, and security cameras.
• Create/develop employee awareness related to internal and external theft, operational deficiencies, and physical security.
• Provide an open‑door policy for reporting any issues related to internal or external theft or loss prevention issues.
• Perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A High School diploma or equivalent is required; may substitute known performance and/or related experience for formal education.
• An Associate’s degree in law enforcement or a related field is…