DIA Airport Queue Line Attendant - Denver International Airport

Applications due by April 24th, 2026

Pay Range DOE: $20.50/hour - no shift differential; $18.81 during first week of training

• PM Shift: 2:30 PM - 11:00 PM (Priority
  1) – days off Tuesday & Wednesday
• PM Shift: 2:30 PM - 11:00 PM (Priority
  2) – days off Sunday & Monday
• PM Shift: 12:30 PM - 9:00 PM (Priority
  3) – days off Wednesday & Thursday
• PM Shift: 12:30 PM - 9:00 PM (Priority
  4) – days off Tuesday & Wednesday
• PM Shift: 2:30 PM - 11:00 PM (Priority
  5) – days off Thursday & Friday
• Overnight Shift: 10:00 PM - 6:30 AM (Priority
  1) – days off Tuesday & Wednesday
• Overnight Shift: 10:00 PM - 6:30 AM (Priority
  2) – days off Friday & Saturday
• Overnight Shift: 10:00 PM - 6:30 AM (Priority
  3) – days off Sunday & Monday
• AM Shift: 3:00 AM - 11:30 AM (NA) – days off Wednesday & Thursday
• AM Shift: 3:00 AM - 11:30 AM (NA) – days off Wednesday & Thursday
• AM Shift: 4:00 AM - 12:30 PM (NA) – days off Wednesday & Thursday
• AM Shift: 4:00 AM - 12:30 PM (NA) – days off Thursday & Friday

* Forty (40) hours per week. Two consecutive days off per week on a set schedule.

This is a temp-to-hire with eligibility for full-time permanent placement.

This position is eligible for Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act. Employees may make pre‑tax or post‑tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Denver International Airport, 8500 Pena Blvd, Denver, CO 80249

Goodwill Staffing is seeking an Airport Queue (Line) Attendant with experience delivering exceptional service. Our client works with “Clear” or “TSA” at Denver International Airport. The role is focused on keeping the line moving with a smile and, when needed, a loud voice.

Our client is a small, woman‑ and minority‑owned business with a multi‑year contract at Denver International Airport. They serve 65,000 travelers daily and align with the Denver “Golden Rule” of treating people well.

• Provide way finding and customer services to the general public (e.g., restrooms, parking).
• Manage the Queue (Line) systems at TSA security checkpoints, including credential verification.
• Divert passengers to the checkpoint with the lowest wait time, mindful of walk times.
• Log and report checkpoint data metrics: wait times, available lanes, document‑check positions, etc.
• Follow established post orders.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for disabilities.

• High school diploma or equivalency.
• Previous customer service experience working under pressure.
• At least 21 years of age.
• Must pass a background check to obtain airport badging.
• Must lift 50 lbs, be on feet 8 hours a day, and walk ~15,000 steps/day.
• Voice must project to direct people and keep the crowds moving to TSA Pre‑Check and onto gates.
• Comfortable answering repeated questions such as “Where is the bathroom?”
• Fast‑paced environment, multitasking, communication via walkie‑talkie.

Must pass a thorough background check per client contract requirements (criminal history, fingerprinting, MVR/DMV, psychological screening, etc.).

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans, and military spouses.

Goodwill participates in E‑Verify. For more information on E‑Verify, contact DHS: 888‑897‑7781 or www.dhs.gov/E-Verify
.

We promote a Safe & Drug‑free Workplace.

• Continuously – 5‑8 hours
• Frequently – 3‑4 hours
• Occasionally – 1‑2 hours
• Never – not applicable

Lifting:
Heavy 45 lbs & over – occasionally;
Moderate 15‑44 lbs – occasionally;
Light 14 lbs & under – occasionally.

Carrying:
Heavy 45 lbs & over – occasionally;
Moderate 15‑44 lbs – occasionally;
Light 14 lbs & under – occasionally.

Pushing/Pulling – frequently.

Reaching:
Above shoulder – occasionally;
At shoulder – frequently;
Below shoulder – frequently.

Twisting – frequently;
Bending – frequently;
Kneeling/Crawling – frequently;
Squat – occasionally.

Climbing:
Stairs – frequently;
Ladders – occasionally.

Hearing, vision, hands/fingers: continuous or frequent as listed above.

Other:
Please describe if applicable.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Knowledge Your Rights notice from the Department of Labor.