Asset Protection Manager

Job Summary

Asset Protection Manager (APM) plays a critical role in protecting company assets, team members, customers, and profitability across a defined geographic territory. This leader is responsible for supporting and executing asset protection programs, minimizing shrink and risk, and ensuring consistent safety and security standards in retail and pharmacy operations. The APM conducts internal theft and fraud investigations, including interviewing team members to determine root cause and establishing responsibility consistent with Walgreens Asset Protection standards.

This role partners closely with store, district, and support center leadership, analyzes operational and financial data, and provides strategic asset protection direction to field operations teams. The APM also collaborates with external partners in support of safety, security, and profitability across assigned locations. Success in this role requires strong communication skills, strategic and analytical thinking, cross‑functional collaboration, and the ability to lead in a dynamic, multi‑unit retail environment.

• Lead and implement asset protection strategies across assigned locations
• Investigates internal losses, interviews team members, and documents findings in accordance with Company policies and procedures.
• Identify, analyze, and reduce risk to company assets
• Oversight of third‑party contract security services in assigned locations
• Partner with Store, District, and Support Center leaders to drive APS goals
• Analyze financial, operational, and shrink data to support asset protection strategies
• Coach and develop team members on best practices to prevent loss
• Ensure compliance with company policies and applicable laws
• Test and implement new asset protection solutions and technologies

• Applies knowledge of federal, state, and local laws as they relate to the rights of team members and non‑employees.
• Proactively identifies and reports on potential and actual exposure to loss of Company assets. Develops means to minimize risk, ensure compliance to Company policy and provide guidance to store personnel on detecting and preventing loss.
• Establishes and maintains communication avenues with Store and District Management, the Asset Protection Solutions (APS) department, key Company stakeholders, and outside agencies to ensure that established Asset Protection goals and objectives are being met to minimize loss of profits and achieve comprehensive loss targets.
• Manages third‑party contracted guard force to ensure training on and adherence to policy and procedures. This includes, but is not limited to, developing and implementing post orders, training, and scheduling.
• Communicates and coordinates with the Asset Protection Solutions department including the Asset Protection Managers, Operations Loss Prevention, and other APS staff to reduce shrink and minimize risk in our stores and corporate facilities. Maintains regular communications with Pharmacy and Retail Operations, and other Corporate Departments to foster cooperative efforts to prevent or minimize profit loss, to include regular discussions, presentations, training, and reports.
• Reviews budget‑to‑plan and performs financial analysis of asset protection programs across the enterprise in order to recommend and implement cost savings initiatives.
• Provides guidance and programmatic oversight to other team members, including but not limited to, APS team members in the field.
• Ensures store security objectives are consistently applied based on location needs.
• Where applicable, develops and mentors staff through on‑boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.
• Develops and maintains comprehensive knowledge of Pharmacy and Retail Operations policies & procedures, and auditing standards. Maintains awareness of research of developments in the Asset Protection field that relate to job responsibilities. Conducts testing of new…